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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

TASHA S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Google Meets Makes Virtual Meetings easy.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The platform integrates with other Google Applications. The security is solid. The performance is great. Google meet is user friendly.

What is your favorite aspect of this product?

The platform integrates with Google calendar and so we are able to schedule easily and get reminders of the scheduled meetings. Screen sharing is easy. The learning curve is not steep. Integrates wih third party applications and for us we have done so with jamboard. The meetings can be recorded on Google Drive. The electronic hand raising is pretty cool a fearture.

What do you dislike most about this product?

Google meets cannot be used to hold virtual meetings for a large number of people ecuae the number is limited. The platform is limited when it comes to the browsers , it only works best on Chrome.

What recommendations would you give to someone considering this product?

We have used Google meets for a couple of months now and we highly recommend the platform, it has worked great to help in collaboration and virtual communication all effectively and eficiently.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Wesley A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

It's okay but could be so much better

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

The only real thing I could say is that it works with the Google products very easily, so if you are a Google user then it works well. If not, not so much.

What is your favorite aspect of this product?

It's pretty much click-and-go when it comes to meetings.

What do you dislike most about this product?

The quality of the meetings is not great - being able to screen share is a pain and clunky and some features tend to appear and disappear at will, such as the ability to change backgrounds. Probably Google testing, but there's no documentation on it.

What recommendations would you give to someone considering this product?

Zoom is doing so well for a reason - Google is Google so they have a habit of keeping track of data, which is a little off-putting. However, for simplicity, Google Meet "just works" so if you want something quick and simple, then here it is.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Saves Time

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Effective Service

Patel P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy to use, very useful product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet is instant to start, other software are taking sometime to opening. Simple UI which is easy to understand functionality.

What is your favorite aspect of this product?

Admin has a right to mute members in the meeting. User can change the background of their. There is feature of caption which turn on the caption.

What do you dislike most about this product?

There is one feature of screen access is required for accessing participants screen which feature is not in Google meet.

What recommendations would you give to someone considering this product?

If you need to do video conference or presentation it is perfect tool to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Most Popular Google Meet Comparisons

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