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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Donna W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Great product for organizing virtual meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has been one of the most platform I usually use everyday and very productive.

What is your favorite aspect of this product?

It has been our main platform for organizing our departmental meeting. It is easy to use and setup in any either android or desktops. It can be acquired at a affordable cost.

What do you dislike most about this product?

I have not experienced any challenge from the operation of this great product.

What recommendations would you give to someone considering this product?

I totally recommend this great product to any organization for video conferences and virtual meeting.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Carolina R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Versatile tool in times of pandemic

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

One of the points in favor of Google Meet is the possibility of accessing meetings directly from the mobile phone, either because the network is deficient, causing connection problems, thus guaranteeing uninterrupted connectivity.

What is your favorite aspect of this product?

In a collaborative environment like that of any organization, a suitable space is necessary to share, debate and analyze ideas, jamboard is the perfect complement and thanks to AI tools it becomes indispensable for teamwork.

What do you dislike most about this product?

I would like the host's shared screen to be a bit wider since in situations where it is required to see details it is a bit confusing.

What recommendations would you give to someone considering this product?

In situations like the one we are currently experiencing with the pandemic, these types of tools make life much easier both at work and personal level, Google Meet has proven to be a powerful application oriented to collaboration, its functions and ease of use make it ideal since it does not prior preparation is required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Zsolt M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product! Perfect for video conferences!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very good price and easy to use.

What is your favorite aspect of this product?

integrated with Gmail, so easy to use, has lot of features.

What do you dislike most about this product?

I don't have any problem.

What recommendations would you give to someone considering this product?

If you use Gmail, do not look for another video conference tool. Easy to use, integrated with Google Calendar.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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