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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

David T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic platform for online meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

This is great platform for organizing online meeting that I have used in our organization.

What is your favorite aspect of this product?

I like the capability of this great platform for organizing face to face interaction with our colleagues. I usually organize most meeting with our clients using Google Meet.

What do you dislike most about this product?

I have not experienced any challenge from this great product since I started using it in our company.

What recommendations would you give to someone considering this product?

I highly recommend this product for effective organization of online meeting.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"High quality videoconferencing."

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Compared to other platforms, Google Meet has been in the market for a short time, but that has not been an impediment to position itself as the best platform for business communication and other scenarios, for the excellent quality offered in audio and video, in addition to the high performance in the execution of videoconferences, calls and instant messaging where it is easy to share documents and files, also offers features that others do not have such as the option to activate subtitles in real time, as well as the capacity of participants that can be integrated into a connection.

What is your favorite aspect of this product?

Its simple and very easy to use interface makes it easy for anyone to manipulate, ensures that connections are secure thanks to its encryption, allows the adjustment of video resolution and audio settings, it is possible to record sessions, the ability to integrate participants to a connection and I think the option to activate the subtitles in real time is fabulous, it also synchronizes very well with google drive, gmail and google calendar.

What do you dislike most about this product?

Truly, the experience has been quite interesting and pleasant, its use has facilitated to maintain both internal and external communication with our work team, helping us to have continuity in the operational results and improving productivity, that is why I have no negative comments against this software.

What recommendations would you give to someone considering this product?

Google meet allows you to set up any type of meeting with your work team securely regardless of the different scenarios on which they are located, allows you to share important information among the participants of a meeting, with very solid performance options and excellent quality to ensure that your connections are smooth and uninterrupted, it is for this reason that you must include it in your business platform, I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gökhan C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Instant and Everywhere

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use to start a quick call

What is your favorite aspect of this product?

Instant Meeting opiton and easy invitation system

What do you dislike most about this product?

File transfer could be easier, more clear...

What recommendations would you give to someone considering this product?

If you dont have time to waste, Google Meet is the tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Security Frustrates

Most Popular Google Meet Comparisons

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