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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Daily work great

Likeliness to Recommend

9 /10

Pros

  • Inspires Innovation
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Security Protects

Hector M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

"Excessively easy to use".

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The quality of its audio and video calls is unmatched, the excellent security coverage it offers on connections and also facilitates captions in real time.

What is your favorite aspect of this product?

Its friendly interface, its easy use, additionally that it allows sessions of up to 250 participants with a great quality, it really is a very useful and essential tool in the day-to-day of our work functions.

What do you dislike most about this product?

Since this tool was implemented in our company we have not presented any problem with its use, the characteristics and functions that this communication service provides us meet all our expectations and satisfy all our needs as a work group, it is for this reason that it does not I have nothing negative to add.

What recommendations would you give to someone considering this product?

It is an excellent online communication option for your work team or person, with unique characteristics and with very good performance, it is reliable, safe apart from the fact that it is not required to have advanced knowledge for its manipulation, without a doubt it is the best option that's why I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kenil V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fabulous tool for Business meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The following features of Google Meet that differentiates from other similar product are: - Integrated with google calendar. - Integration with JamBoard application.

What is your favorite aspect of this product?

The followith things that are awesome in Google Meet are: - Sharing screen feature. - Recording screen anytime in between meetings. - Syncs with calendar and easy to manage work task.

What do you dislike most about this product?

The following things that I don't like in Google Meet are: - They charge additional cost for recording feature. - Changing background in video is not possible.

What recommendations would you give to someone considering this product?

I recommended you to use Google Meet for all your business meetings and as well as for your personal work too. It is very easy to use and very useful to manage work from anywhere in the world. They provide very good quality video and audio during meetings and very good tool for keep up to date your business via interaction with your employees.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Meet Comparisons

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