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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Patrick W.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Cost effective and reliable video conference tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Hangouts Meet is fully integrated with G Suite and offer easy way and robust features for business to conduct video meetings.Meetings are secure,recorded and users can share screens using multiple devices.

What is your favorite aspect of this product?

My favorite aspect of Meet is that we have access to G-Suite programs and in addition we are able to use the video conference services.It is a nice plus for businesses that already use or plan to use this platform. Businesses using G Suite save money because they don't have to spend on a separate video conferencing service.

What do you dislike most about this product?

It is limited to Google Chrome browser which can be inconvenient if you want to use another browser.

What recommendations would you give to someone considering this product?

I recommend Meet for organization that often virtually video meet online and remotely manage teams.It is a great solution for existing Google Suite users that want a reliable video meeting solution that is cost effective.

Pros

  • Enables Productivity
  • Unique Features
  • Security Protects
  • Helps Innovate

Alonso C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Safe performance

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is free and it is very easy to synchronize it with your Google calendar

What is your favorite aspect of this product?

I like the quality and consistency of Hangouts. The quality of the video and sound goes far beyond what you would get with the bandwidth of any other competition. I love the fact that Google Hangout Meets is integrated with my Gmail account. That makes it super easy to use. I don't actually have to download and install any software. This will save me some bandwidth, time, and money.

What do you dislike most about this product?

You could simply share the screen, without having to select anything.

What recommendations would you give to someone considering this product?

An incredible tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

brenna p.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2020

Google Meet a useful, truthful and intuitive video

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The principal difference between this product from others is that Hangouts meet also integrates with other Google products

What is your favorite aspect of this product?

My favorite aspect of this product is that Google Hangouts can be accessed as a Chrome extension

What do you dislike most about this product?

Screen sharing on Google Hangouts is confusing

What recommendations would you give to someone considering this product?

Don't try to present Slides, if so, You'll need to get someone else to monitor the chat but at least people can see your slides properly.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Most Popular Google Meet Comparisons

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