
What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews

Swathy C.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Best of Meetings!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Simple and Minimal approach to invite guests along with RSVP integration with Google Calender.
What is your favorite aspect of this product?
Minimalistic aspect of Google Meet is highly satisfying!
What do you dislike most about this product?
Overpriced for Premium editions.
What recommendations would you give to someone considering this product?
Recommended to have a highly stable internet connection.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features

Luis Ernesto V.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
Communication is now more efficient
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The most notorious difference is the collaborative environment that this tool encompasses, that is, it makes use of the entire Google suite and its different applications (gmail, calendar, drive), integrating them in an environment suitable for efficient communication of work teams.
What is your favorite aspect of this product?
Something that draws quite the attention of Google Meet is the ease of creating voice or video calls since deep knowledge is not needed on the subject due to the fact that the application has a fairly intuitive interface, the invitation links can be reused, this being quite efficient.
What do you dislike most about this product?
For business environments, due to the extensive content that is shared of multimedia elements (video, audio, data), ample storage capacity is required, which is linked to the cost of the plan to be hired, the difference in prices and functionalities compared to the basic plan is notorious.
What recommendations would you give to someone considering this product?
In the market there are many applications aimed at communication, whether in a personal, student or business way; It is enough to be clear about the required use, the number of participants and the information that will be shared to make the best choice of the communication tool, it is clear that in a business environment Google Meet is quite robust in terms of functionalities and with G Suite integration makes tasks even easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Denver M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
Web Conference Software that fits for Student need
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meets does not need software when you are using a desktop. Compare it to other software that you need to install before you can use it.
What is your favorite aspect of this product?
Its accessibility to all kinds of users. Especially for a student or a non-geek person who is not properly into the online world. It is very easy to use.
What do you dislike most about this product?
It will eat a lot of memory ram into your browser.
What recommendations would you give to someone considering this product?
Visit the website of the vendor or Google Meet to check the features of every plan according to its price.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing