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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Mohammad Z.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Everything for workspace

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It can be made as a complete package for workspace virtual meeting by integrating a few more software and hardware. It is secured with encryption of message and video in real-time. Moreover one can join a meeting by clicking on a link and authenticating via there any Gmail email id.

What is your favorite aspect of this product?

It provides the finest video calling with privacy and let you record it without any lags. It can be integrated with other, top in market software to give more professional finishing in meetings. It is easy to use and does not require a lot of validation for joining a meeting.

What do you dislike most about this product?

The mobile version needs a lot of modifications from the interface to features, it could be better. Mobile version does not support a lot of things PC could do.

What recommendations would you give to someone considering this product?

If you want a lite yet full with feature software you should go for google meet, where you can do quality meetings without any lags or problem in performance.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Austin L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is very effective product in ensuring there is face-to-face communication.

What is your favorite aspect of this product?

You can send text messages and conduct online video meeting with this tool.

What do you dislike most about this product?

I don't dislike anything to do with this product.

What recommendations would you give to someone considering this product?

I highly recommend this great platform in any comapny for effective and reliable online communication.

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Saves Time

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Meet works in a very agile and simple way

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Add captions: A handy feature of Meet is that you can add captions to the meeting. The conversation will appear in writing on the screen to make it easier to follow the conversation. Activating subtitles in Meet is relatively easy, you just have to click on the “Subtitles” icon at the bottom of the window.

What is your favorite aspect of this product?

1. Make video calls for large groups 2. Show content or presentations. This feature is very important for corporate teams or for video calls with clients. I can share (full screen or in a window) various documents: presentations, spreadsheets, etc. 3. Record video calls. All recordings allow viewing of the person speaking and the content. They are saved in the recordings folder of the video call organizer.

What do you dislike most about this product?

Meet works in a practical, simple and uncomplicated way.

What recommendations would you give to someone considering this product?

With Google Meet you can see all the details and attachments of a meeting. If you click on the name of the meeting you will be able to see its link, access number and all the necessary information (agenda, files, participants, etc.). This is very useful for advising other people how to connect and join the video call.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Most Popular Google Meet Comparisons

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