What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Abdul M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2021
Excellent tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is very reliable and can work from any browser.
What is your favorite aspect of this product?
It gives the user options of sending text or using the video call for effective communication.
What do you dislike most about this product?
I have not disliked anything from this great platform it is always perfect.
What recommendations would you give to someone considering this product?
I recommend this great tool to any business enterprise for effective and reliable communication.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
Zachary Michelle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Google Meet: an interactive meeting branch
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Differences between Hangouts and Meet If you are a Google user, you will know that Hangouts still exists, only that it serves as a platform to communicate with a single person. In other words, it is available for consumer accounts, since basically they only need their Gmail email address to use it. On the contrary, Meet offers virtual meetings with more than one person and the possibility of developing live events. As we will see later, it has multiple functions to implement.
What is your favorite aspect of this product?
Make live video calls. With Meet I can broadcast live events in view-only mode for up to 100,000 viewers. Amazing, right? If you are a member of an organization, only the guests who belong to it will be able to see the live broadcasts. You can decide which guests can actively participate in the event and which will be only spectators. Also, you can record these events live.
What do you dislike most about this product?
Google's Meet application is ideal for online video conferencing. It complements Hangout and is very intuitive and easy to operate.
What recommendations would you give to someone considering this product?
conclusion I have seen that with Meet I can do many things, beyond the typical video call. If you have it, you should take advantage of this great application created by Google.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christopher G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Excellent product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is very convenient in sending text messages and conducting online meeting.
What is your favorite aspect of this product?
It has helped us in ensuring we keep in touch with our clients and team members within our organization.
What do you dislike most about this product?
It is very powerful nothing I have disliked.
What recommendations would you give to someone considering this product?
I highly recommend this platform in any organization for online meeting and sending text messages to team members.
Pros
- Helps Innovate
- Caring
- Saves Time
- Client Friendly Policies
