What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Sudhanshu M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Everything is Free
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is globally used for video conferencing; hence no worries while calling abroad. You can adjust the size and quality of the video you want, handy when data usage is limited. Screen sharing is easy and very clear, with no lag while doing so. You can message individually while in group video conferencing.
What is your favorite aspect of this product?
The interface is simple and easy to use. There are tons of tools for the host to have a successful and great experience of meeting. You can have meetings on nearly any OS and any device. You can get caption in many languages if you want, which is very useful.
What do you dislike most about this product?
IF you are attending it on browsers, it will not be perfectly fit on the screen. Moreover, you may face a lot of lags and glitches on the same. They should work on the web and mobile app experience.
What recommendations would you give to someone considering this product?
If you want every features free and few more premium features for a few bucks, definitely go for google meets. It is a safe and amazing software for video conferencing.
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Glenn S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2021
Meets basic requirements but lacks features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Price and ease of use. Simple implementation and support
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Recording features are lacking. Questionable security features
What recommendations would you give to someone considering this product?
For a smaller org, I would recommend. For larger orgs, I would recommend for small business group meetings and look at other more enterprise type solutions.
Pros
- Fair
- Generous Negotitation
- Friendly Negotiation
- Helps Innovate
Cons
- Less Efficient Service
- Under Delivered
Shivani S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Quick Meetings with Google Meet!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
This is actually one of a kind meeting tools. You do not require any prior setup, just visit the website and you are ready to go.
What is your favorite aspect of this product?
Quick Meetings without any extra setup and Device friendly.
What do you dislike most about this product?
Sometimes it throws out of meeting automatically.
What recommendations would you give to someone considering this product?
Google Meet is an amazing tool which requires no additional setup. All quick meetings can be set up in seconds,
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
