What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
David C.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2021
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The other similar products are powerful though Google Meet is the best.
What is your favorite aspect of this product?
I like the fact that this product gives room for online meeting without any delay. It works well and the connectivity does not fail.
What do you dislike most about this product?
I have not experienced challenge from the performance of this product.
What recommendations would you give to someone considering this product?
I highly recommend this great platform in any organization for organizing real time online video meeting effectively.
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Fair
Ivan M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2021
Quick and simple use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It allows to hold a meeting of many people in a short time since it is easy and intuitive to use
What is your favorite aspect of this product?
The ease of use and its friendly interface
What do you dislike most about this product?
There is a lack of tools for meeting management and some of its functionalities such as screen sharing are not as fluid as in Zoom
What recommendations would you give to someone considering this product?
It is very practical and easy to use, it does not require training the guests and you only need to have internet and a browser
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Griffin W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Ideal video conferencing application.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Regarding the difference between other softwares to summarize, Google Meet, unlike zoom, contains the option of canceling noise, which I find great to be in an environment with fluidity of people.
What is your favorite aspect of this product?
I love Google Meet, it offers extraordinary persuasiveness and constantly gets new updates. However, its quality is something that makes this software the best option for video conferencing.
What do you dislike most about this product?
In relation to what I dislike about this software is that it is limited to only 250 participants within a session, therefore companies that have more staff capacity not all at the same time can access this meeting.
What recommendations would you give to someone considering this product?
I believe that when using Google Meet an excellent internet connection is necessary because having a bad connection generates delay in the audio, although the video can be blocked and lose the connection with other people.
Pros
- Performance Enhancing
- Efficient Service
- Client Friendly Policies
- Generous Negotitation
