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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Denis W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Great Product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet offers a user-friendly interface that is straightforward to navigate, making it accessible to users of all technical skill levels. Meetings can be joined directly from a web browser without needing to download additional software, which simplifies access and usability.

What is your favorite aspect of this product?

It provides smooth interoperability with Gmail, Google Calendar, Google Drive, and Google Docs. This makes scheduling, joining, and collaborating during meetings effortless for users already within the Google ecosystem.

What do you dislike most about this product?

Determine your specific requirements, such as the number of participants, meeting duration, and necessary features like screen sharing, breakout rooms, or live streaming. This will help you choose the right Google Workspace plan.

What recommendations would you give to someone considering this product?

This is one of the best products around

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harishkumar S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Nice survey

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Good one ok

What is your favorite aspect of this product?

Unique somewhat

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Gud recommendation

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Mykhailo K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Reliable and user-friendly video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself with its seamless integration with Google Workspace, making it easy to schedule, join, and manage meetings directly from Google Calendar and Gmail. It also offers strong security features and reliable performance.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with other Google Workspace tools, which simplifies scheduling and joining meetings, and enhances collaboration and productivity.

What do you dislike most about this product?

The occasional connectivity issues and limited features in the free version compared to other competitors.

What recommendations would you give to someone considering this product?

I recommend taking advantage of the integration with Google Workspace for a more streamlined and productive experience. Additionally, consider upgrading to a paid plan to access advanced features and improve overall functionality.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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