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Google Vault Logo Award Winner Product Badge
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Google

Google Vault

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Google Vault
8.9 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
89%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

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2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Helps Innovate
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 84

Storage Optimization

87

Data Encryption

86

Data Compression

86

Long Term Data Retention

85

Data Format Native Generic

85

External Storage Connectivity

84

Platform Support

84

Data Deletion Control and Space Gain

82

Multiple Format Support

82

Restore to Current Format

82

Granularity

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Ease of IT Administration

84

Breadth of Features

84

Business Value Created

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

81

Vendor Support

79

Google Vault Reviews

Justin C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2020

Simple product that just works

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

It's a fast cloud product

What is your favorite aspect of this product?

How simple it is

What do you dislike most about this product?

Sometimes the length of time to export search results

What recommendations would you give to someone considering this product?

If you have Gmail you should use this product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Easy to use.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Saves Time
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Google Vault is a great product to use

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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