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Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Restore to Current Format

81

Multiple Format Support

81

Granularity

79

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Chetan M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use but expensive

Likeliness to Recommend

8 /10

What differentiates Google Vault from other similar products?

License bundling

What is your favorite aspect of this product?

Security aspects

What do you dislike most about this product?

No unique features

What recommendations would you give to someone considering this product?

Go for it if you are Google heavy products user

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Helps Innovate
  • Caring

Cons

  • Less Inspiring
  • Vendor's Interest First
  • Leverages Incumbent Status

Deepali R.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great integration with Google Workspace

Likeliness to Recommend

8 /10

What differentiates Google Vault from other similar products?

Google Vault stands out from similar products due to its seamless integration with Google Workspace, allowing for easy retention, search, and export of data across Gmail, Drive, and other Workspace apps. It offers robust eDiscovery and compliance tools, real-time search capabilities, and secure data management, making it especially useful for organizations already using Google’s ecosystem

What is your favorite aspect of this product?

One of the standout aspects of Google Vault is its seamless integration with Google Workspace. This integration makes it incredibly efficient for organizations that are already using Gmail, Google Drive, and other Workspace services. Vault’s ability to automatically retain, search, and export data across all these apps without the need for complex third-party integrations is a major advantage. It simplifies compliance and legal processes, especially for e-discovery, making it easy to ensure data governance without disrupting daily workflows

What do you dislike most about this product?

A potential drawback of Google Vault is that it only works within the Google Workspace ecosystem. While this integration is a strength for Workspace users, it can be limiting for organizations that use multiple platforms or services outside of Google. Vault doesn’t support data from external systems, meaning companies that use non-Google tools for email, storage or communication may need a separate e-discovery or archiving solution to cover those systems. Additionally, the search functionality, though robust, can feel somewhat limited in terms of advanced filters and more complex queries compared to some dedicated third-party e-discovery tool

What recommendations would you give to someone considering this product?

1. Assess Google Workspace Usage: Vault is ideal if your organization is already heavily invested in Google Workspace for email, storage, and collaboration. Its seamless integration will offer the most value in this environment. If your company uses other platforms, consider whether you’ll need additional tools for full e-discovery and data retention across all systems. 2. Understand Compliance Needs: Ensure that Google Vault aligns with your industry’s compliance and legal requirements. Vault covers retention, legal holds, and e-dis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Kashish G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable Archiving

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

Reliable Archiving with Seamless Integration.

What is your favorite aspect of this product?

My favourite aspect of Google Vault is its seamless integration with Google Workspace, making it easy to manage and archive data across multiple services.

What do you dislike most about this product?

What I dislike most about Google Vault is its limited support for non-Google file formats, which restricts its versatility in handling diverse data sources.

What recommendations would you give to someone considering this product?

Google Vault is an excellent choice for organizations seeking a reliable e-discovery and data retention.Its seamless integration with Google Workspace enhances usability and provides efficient management of emails and files. The user-friendly interface makes it easy to search and retrive data, ensuring compilance with legal requirements. Additionally, its secure storage and automated retention policies help protect sensitive information effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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