What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Vault Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Vault.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Compression
Data Encryption
Long Term Data Retention
Data Format Native Generic
External Storage Connectivity
Platform Support
Data Deletion Control and Space Gain
Restore to Current Format
Multiple Format Support
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Chetan M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
Easy to use but expensive
Likeliness to Recommend
What differentiates Google Vault from other similar products?
License bundling
What is your favorite aspect of this product?
Security aspects
What do you dislike most about this product?
No unique features
What recommendations would you give to someone considering this product?
Go for it if you are Google heavy products user
Pros
- Continually Improving Product
- Acts with Integrity
- Helps Innovate
- Caring
Cons
- Less Inspiring
- Vendor's Interest First
- Leverages Incumbent Status
Deepali R.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: IT Leader or Manager
Submitted Oct 2024
Great integration with Google Workspace
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault stands out from similar products due to its seamless integration with Google Workspace, allowing for easy retention, search, and export of data across Gmail, Drive, and other Workspace apps. It offers robust eDiscovery and compliance tools, real-time search capabilities, and secure data management, making it especially useful for organizations already using Google’s ecosystem
What is your favorite aspect of this product?
One of the standout aspects of Google Vault is its seamless integration with Google Workspace. This integration makes it incredibly efficient for organizations that are already using Gmail, Google Drive, and other Workspace services. Vault’s ability to automatically retain, search, and export data across all these apps without the need for complex third-party integrations is a major advantage. It simplifies compliance and legal processes, especially for e-discovery, making it easy to ensure data governance without disrupting daily workflows
What do you dislike most about this product?
A potential drawback of Google Vault is that it only works within the Google Workspace ecosystem. While this integration is a strength for Workspace users, it can be limiting for organizations that use multiple platforms or services outside of Google. Vault doesn’t support data from external systems, meaning companies that use non-Google tools for email, storage or communication may need a separate e-discovery or archiving solution to cover those systems. Additionally, the search functionality, though robust, can feel somewhat limited in terms of advanced filters and more complex queries compared to some dedicated third-party e-discovery tool
What recommendations would you give to someone considering this product?
1. Assess Google Workspace Usage: Vault is ideal if your organization is already heavily invested in Google Workspace for email, storage, and collaboration. Its seamless integration will offer the most value in this environment. If your company uses other platforms, consider whether you’ll need additional tools for full e-discovery and data retention across all systems. 2. Understand Compliance Needs: Ensure that Google Vault aligns with your industry’s compliance and legal requirements. Vault covers retention, legal holds, and e-dis
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Kashish G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Reliable Archiving
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Reliable Archiving with Seamless Integration.
What is your favorite aspect of this product?
My favourite aspect of Google Vault is its seamless integration with Google Workspace, making it easy to manage and archive data across multiple services.
What do you dislike most about this product?
What I dislike most about Google Vault is its limited support for non-Google file formats, which restricts its versatility in handling diverse data sources.
What recommendations would you give to someone considering this product?
Google Vault is an excellent choice for organizations seeking a reliable e-discovery and data retention.Its seamless integration with Google Workspace enhances usability and provides efficient management of emails and files. The user-friendly interface makes it easy to search and retrive data, ensuring compilance with legal requirements. Additionally, its secure storage and automated retention policies help protect sensitive information effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing