What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Isaura J.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Sep 2022
Best cloud PBX provider
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Practical, intuitive, good resources, it facilitates the day to day. Most of the time of use it is very functional, without obstacles and its access is easy. Calls and calls with good reception
What is your favorite aspect of this product?
Simple, reliable, and integrated platform, GoToMeeting, without doubt, the best cloud PBX provider. In my work, we use this application due to its cost-effectiveness. It supports cloud calls and meetings, text messages, chat, and more. Meetings support up to 250 attendees, and the quality is in HD.
What do you dislike most about this product?
I have nothing to complain about GoToMeeting. Since Jive's time, we have always used the app, and we have nothing to say about it. Telephony costs have come down in our organization, and the benefits are many
What recommendations would you give to someone considering this product?
GoToMeeting works wherever we are at home or work. I can quickly start a conversation or meeting with my desk phone, desktop stepper, or mobile phone, and still, I'm connected and with the same quality. I recommend
Pros
- Respectful
- Trustworthy
- Effective Service
- Inspires Innovation
Cons
- Less Performance Enhancing
- Less Fair
- Inhibits Innovation
Naveed A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Fantastic product if you are working in support
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Simplicity in functions. It's easy and quick to setup as compared to other applications out there.
What is your favorite aspect of this product?
Making other people organizer when you have to leave the meeting.
What do you dislike most about this product?
Joining through web. This should be more worked on.
What recommendations would you give to someone considering this product?
Please try this product if you an IT support team. They will love it.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
Cons
- Charges for Enhancements
Yolanda P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Software de alto rendimiento para reuniones en lín
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Meetings may be held anywhere, some of the appealing features include the option to mute and disable video when not required. This application is ideal for a quick start-up meeting or even interacting with team members and clients from other countries. Face-to-face communication with customers is critical, and GoToMeeting allows us to do so. It gives a person's name a face. It undoubtedly contributed to the increase in sales. The results were astounding when we completely integrated the GoToMeeting software across all teams.
What is your favorite aspect of this product?
GoToMeeting is a basic program with simple actions. You can talk, mute, videoconference, and record. Users and stakeholders may simply join the call by following a few simple steps. As a result, anyone from anywhere in the globe who wants to join can do so by dialing the international phone number. The user interface is among the best in the business. Once the client is installed, it will be simple to join any meeting. Screen sharing is probably one of GoToMeeting most popular and helpful meeting tools.
What do you dislike most about this product?
To secure connectivity, you must have a steady session. If the internet is down, even for a few minutes, the session must be restarted. The recording option acts strangely. Despite all of the preparations taken to ensure an effective recording, the session concluded without anything being recorded. Chat and participant panels may take up screen space during screen sharing. This will no longer be as beneficial for viewing the whole screen as it was previously. Screen sharing will be disabled or the screen sharing window will be decreased in size. The option to convert a phone call into a video conference would enhance the user experience.
What recommendations would you give to someone considering this product?
Users of GoToMeeting can record meetings and access them later for those who are unable to attend. This guarantees that staff are not required to be online all day and may catch up at their leisure. There are several virtual meeting apps and tools available. I've used GotoMeeting, and it's fantastic. However, I hope the GoToMeeting team will reduce the fee somewhat in order to make it more reasonable. Before making a purchase, I propose that potential customers check out a few setups and identify the characteristics that work best for them.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity