What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Sally N.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Amazing tool that got us through a tough time
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting enables employees to receive and make calls easily and seamlessly from any desk or mobile phone in an extremely secure and reliable way. We no longer need separate mobile phone contracts, which save us considerable costs on mobile phone bills in our different locations.
What is your favorite aspect of this product?
I find it easy to host a call or a meeting whenever I need to. We deliver webinars for thousands of people at a time and enjoy the consistency and superior user experience provided by GoToMeeting. Due to its intuitive nature and easy-to-use interface, employees quickly latched on and started using it right away
What do you dislike most about this product?
The system is resource-intensive and sometimes the screen is lagging. It works well on all operating systems and all types of devices but there can be audio delay when the internet speed is low
What recommendations would you give to someone considering this product?
GoToMeeting's ease of use and reliability results in a better user experience. It simplifies the communications infrastructure and reduces on-premises hardware management streamlining operations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Olivia M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
My 6 years experience with GoToMeeting. I love it.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
I have used GoToMeeting for 6 years now and it has been a great and reliable application. It allows you to communicate with your customers and colleagues regardless of where you are. It is simple and very fast to install and set up. I like GoToMeeting because it has the best video and audio quality which is very good and clear.
What is your favorite aspect of this product?
GoToMeeting is a solid application for business and also personal communications. It is simple to implement and set up and anyone can get started with it quickly. The customer service is top notch and very responsive. Anytime i contact them they respond quickly and solve my problems. Implementing GoToMeeting is quite easy and fast.
What do you dislike most about this product?
GoToMeeting delivers 100% results. Since i begun using it until today, i have never recorded any challenges so nothing negative to mention about it.
What recommendations would you give to someone considering this product?
I have used GoToMeeting for quite long time and i recommend it to others who are looking for a very effective tool for communication.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Oliver J.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jul 2022
My remarkable experience with GoToMeeting.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
One of the most effective and easy-to-use applications i have ever encountered for messaging, screen sharing and online meetings is GoToMeeting. It's a very powerful application that enables you to collaborate with other colleagues regardless of their location. I like how it enables me to send instant messages, share files and schedule meetings online.
What is your favorite aspect of this product?
GoToMeeting is the best application i have ever encountered for online meetings. It has a very nice and good video quality which makes it super amazing and powerful application for conferencing. It's very easy and quick to implement and set up. Additionally, GoToMeeting has a very supportive and responsive customer support team. Their services are topnotch.
What do you dislike most about this product?
I like everything about GoToMeeting. Currently, i lack nothing in my list to highlight as a challenge about the tool.
What recommendations would you give to someone considering this product?
GoToMeeting is exceptional, excellent and reliable. I recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
