Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Lindsy A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The quality is top-notch, the features are advance

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I am a fan of GoToMeetings. This video conferencing software has eased our lives. The quality is top-notch, the features are advanced and it is reliable. All we were looking for was reliability. Our company's business is now operational in the hands of online communication for most of the part and we were never satisfied with one software. All lacked some features that annoyed us at the end. It comes with all features that usually a video conferencing software has and you can add some more.

What is your favorite aspect of this product?

It has paid plans that assist the number of people included in one session. The normal plan starts with 150 people. We choose the higher plan according to the need. Some other features that I personally like are screen-sharing, no time limits for meetings, chat option and personal meeting rooms are a luxury. For clients we have a call transcription option, meeting lock, and my favorite one note taking.

What do you dislike most about this product?

There is not much that comes in my mind but one thing that I should mention is that it does not offer any free plan and trial.

What recommendations would you give to someone considering this product?

I highly recommend it to businesses who prefer their security and quality over everything. The security is uptight and the video quality is marvelous! If you chose this one for your online communication in the digital world after reading my review, I can bet that you will not be disappointed.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Valentina G.

  • Role: Finance
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

GoToMeeting recommended for videoconferences

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Excellent platform for videoconferencing and meetings between staff and clients regardless of distance. It has helped us to improve communications when we need to give relevant information that goes beyond an email and its screen sharing allows us to have greater reach in communications and improve tasks.

What is your favorite aspect of this product?

It has very good audio and video resolution, you can hear perfectly and see clearly all calls and video calls. It is a very intuitive and easy to install software, no one had problems adapting to it and all the tools have been very useful. I love the screen sharing feature, I always use it so there is no doubt about the activity I am explaining.

What do you dislike most about this product?

When the internet is not stable, the screen freezes and the audio cuts out, which makes communication difficult, no doubt you need a good internet provider and a great connection for the program to flow smoothly. It can become heavy at times depending on the number of people in the videoconference.

What recommendations would you give to someone considering this product?

We have used many communication softwares, but this has undoubtedly been the one we have been most satisfied with, because of its intuitive design, its easy access and the varied and dynamic tools it has. Without a doubt it has been worth the purchase and communications have improved not only among employees, but also with customers.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Vishesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy connect

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Users across organizations can connect easily without any issue.

What is your favorite aspect of this product?

The invitee has the option to let other people share their screen. Users can easily sync the meeting with their calendar and share the invites with others. While starting the session, a pop-up appears, which prompts the user to either turn on/off the camera and mic.

What do you dislike most about this product?

User Interface can be better, while screen sharing a tab like taskbar is very difficult to remove from the screen

What recommendations would you give to someone considering this product?

I would recommend it for smaller organizations for cross platform meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019