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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Dennis M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Extraordinary product for Business communications.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is our meeting chamber whereby it allows us to hold meetings online. It has a simple and user-friendly interface which makes it easy to use and customize. GoToMeeting supports multiple languages which makes it easier to learn from different countries across the world.

What is your favorite aspect of this product?

GoToMeeting supports great features like video conferencing, screen sharing and file sharing. Also it allows you to instantly send images, photos and also send messages instantly. GoToMeeting implementation is faster and easier. I like availability of customer service, very helpful and responsive.

What do you dislike most about this product?

GoToMeeting is a powerful and easy-to-use application for communications. I dislike nothing about it.

What recommendations would you give to someone considering this product?

I strongly recommend GoToMeeting for screen sharing and video conferencing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Yeo S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Call quality

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is essential for receiving personalized email invitations, reservationless connections, integrated scheduling, and one-click meetings with the conference call feature.

What is your favorite aspect of this product?

I like GoToMeeting for quality HD audio calls and video conferencing, as well as hosting face-to-face online meetings for up to 25 users, with the option for cloud collaboration for both desktop and mobile devices.

What do you dislike most about this product?

With GoToMeeting working effectively online screen sharing allows you to present your screen from your computer in real time to meeting attendees without any hassle.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting allows you to join and configure a call, it is compatible with Windows, Mac and mobile devices, its interface is easy to learn, and it allows unlimited calls.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alenandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Share documents

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is valuable for the quality of audio and video, also the number of members in a single meeting can reach up to 500 members.

What is your favorite aspect of this product?

I like GoToMeeting because it is remarkably secure software for online meetings, it enables seamless call switching from chat to VoIP to video conferencing, to connect with distributed teams from different locations, and for subsequent call forwarding.

What do you dislike most about this product?

From GoToMeeting I dislike that the meetings are in the cloud for only one year

What recommendations would you give to someone considering this product?

I recommend GoTomeeting to organize or plan, meetings and video conferencing in high definition, also for recording and sharing information from screens.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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