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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Sahil K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Why GoToMeeting is Best

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The audio quality is good, the interface is easy to navigate and the feature set is top notch. GoToMeeting. The ability to record meeting content and share is great feature. We have used it in the past for training and support purposes both on a client workstation and from mobile devices. Top Notch!

What is your favorite aspect of this product?

GoToMeeting is a tool with several communication strategies from the audio parts to the videos, which are economical in online meetings. Again, GoToMeeting storage is precisely guarded with security procedures employed. Lastly, GoToMeeting is a digital program hence, compatible with many gadgets.

What do you dislike most about this product?

The worst part about it is the overall cost for licenses. Gets very expensive if you need separate licenses for all users.

What recommendations would you give to someone considering this product?

This program has served to synthesize an incredible idea in the organization; we can constantly improve the quality of group information between co-workers. We have additionally used it to support organizations with recurring pragmatism issues with new clients. It has been an excellent and exciting program to encourage collective participation, so I recommend it. It is simple to use and understand. I like that it is very efficient and of high quality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prince M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My insights for GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has been number one software for all types of communications. It allows me to send instant messages, i can make video and audio calls, schedule meetings and share screens. I like uts interface, very intuitive and user-friendly.

What is your favorite aspect of this product?

What i like most about GoToMeeting is the fact that you don't require third-party services providers to implement it for you. Again, since it is simple to use, you don't require any training to get started. GoToMeeting supports multiple languages thus making it easy to use and learn from different countries.

What do you dislike most about this product?

Sometimes you can send large files and fail to deliver especially when the internet connection is slow.

What recommendations would you give to someone considering this product?

I have used GoToMeeting for many years now and it is amazing and powerful. I like everything about it and I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthias S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Presentations with simultaneous screens.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is great in terms of its collaboration in situations of going to the workplace and being in contact with the organization and co-workers are latent, so the expressions of responses, and advantages over other products are the following • Provide a constant personal URL for meetings. • With the capacity to design your own meeting rooms. • Option to share up to 25 high definition video streams per meeting. • Offers mechanism to draw on screen sharing. • Allows you to hand over the keyboard to a member of the meeting.

What is your favorite aspect of this product?

I like GoToMeeting, it allows to be in regular communication with the staff and all the dependencies of the company and clients in different geographical locations, it assists and cooperates to: • To run conferences immediately online using mobile devices and computers • Share information on screen with team attendees • Allows conference calls with built-in VoIP • With high definition videoconferencing option • Flexible to reproduce, transcribe and share information after a meeting

What do you dislike most about this product?

GoToMeeting is integrated with very useful and convenient web cooperation functions for this period where interactions with other areas of the company are necessary so that I have no concerns regarding the operation of this application.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, to create and organize meetings from mobile devices, browser and online table computers, excellent option to gather up to 250 members, offers high definition video with 25 webcams, the Call Me virtue is exceptional, useful for converting video on slides.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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