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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Christopher R.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Building robust relationships in our agency

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

OpenVoice offers clear, effective and reliable conference services via audio and video calls.

What is your favorite aspect of this product?

Video meeting, unified phone and chat capabilities available on GoToMeeting is what I highly like.

What do you dislike most about this product?

The starter plan do not accomodate a lot of participants in video meeting.

What recommendations would you give to someone considering this product?

In order to save I recommend buying GoTo products together.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erin Q.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

The solution for virtual meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has tons of documentations and offers free webinars regularly.

What is your favorite aspect of this product?

I like the way GoToMeeting makes it easy to handle online interviews via one on one video conferencing.

What do you dislike most about this product?

The vendor helps me eradicate errors as soon as they arise.

What recommendations would you give to someone considering this product?

Attend webinars and rwad tutorials on the vendors website to ease customization of GTM.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Accessibility, efficiency and productivity

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Similar, many but needless to mention that Gotomeeting has quality characteristics, its audio and video are HD, I love it when I'm live, visualizing others and seeing myself completely clearly is undoubtedly great

What is your favorite aspect of this product?

GoToMeeting is quick and easy. Its interface is very easy to use, even for inexperienced video conferencing users. It has a Google Calendar plugin, with which you will easily distribute all your commitments. You can record lectures. It has great image and audio stability. It is a good option for both smartphones and PC or Mac. It has a chat with which you can exchange messages quickly. You can share your screen. Its multiple integrations are great, you connect directly from GCalendGoToMeeting is quick and easy. Its interface is very easy to use, even for inexperienced video conferencing users. It has a Google Calendar plugin, with which you will easily distribute all your commitments. You can record lectures. It has great image and audio stability. It is a good option for both smartphones and PC or Mac. It has a chat with which you can exchange messages quickly. You can share your screen. Its multiple integrations are great, you connect directly from GCalendar

What do you dislike most about this product?

Excess in band width, but with magnificent functions.

What recommendations would you give to someone considering this product?

I highly recommend Gotomeeting, it is super cheap, completely accessible. Its audio and video are great. It has many simple integrations. Instant chat. Screen sharing is very advantageous. It is very useful for any small organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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