What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Talal H.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It is the best in meeting conducting via video and web conferencing call
What recommendations would you give to someone considering this product?
It os a user-friendly and with the best data encryption system
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Michael M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
quick and secure access to my video meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Goto meeting has a collection of features that makes video conference calls very flexible for me. Features such as a personalized meeting room , call me, drawing tools and commuter mode during video calls , help to make my calls on Goto meeting to be convenient for me , regardless of my chosen device of access or the quality of my internet connection. The commuter mode for instance, enables me to be part of video conference calls while hugely reducing my bandwidth consumption .
What is your favorite aspect of this product?
The video and audio quality while not the best out there, works fine for me , even when the quality of internet connection is a bit patchy. Screen sharing on this software is always smooth for me as well , and the mobile app has proven to be a fantastic medium for me to initiate or join video conference calls without any hindrance.
What do you dislike most about this product?
Goto meeting can seem quite outdated , when its user interface design and navigation is compared with leading video conferencing programs. This does clearly affect usability , especially in the early days of a new user.
What recommendations would you give to someone considering this product?
Once new users are able to come to terms with the old school styled user interface present on Goto meeting, it becomes smooth sailing for the most part.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Chelsea T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Not perfect , but has been ideal for me.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Goto meeting boasts unique features that are simply not available on other top options. Features like the 'call me' feature that provides me with a secure way to join the audio versions of team conference calls by simply answering my phone, like a normal phone call. This has proven to be a reliable way for me to join meetings ,especially in locations where internet connections are not the best.
What is your favorite aspect of this product?
Goto meeting has a mobile app, which works to optimize my bandwidth consumption , is easy to use , sends me real time meeting reminders and offers me a distraction free conferencing mode option , ensuring that my video conferencing sessions are devoid of as few external distractions on my mobile phone as possible.
What do you dislike most about this product?
Goto meeting works well on computer browser , but I have never been impressed by the quality of my experience when I have used the web browser version , as against the desktop or mobile app version. There is also no provision or feature tool for automatically generating meeting summaries.
What recommendations would you give to someone considering this product?
I will best recommend Goto meeting to professionals who like to join video conference meetings on the move. Goto meeting is most ideal for this situation because of its standout mobile app and mobile meeting provisions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
