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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Good than other softwares.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Other Products are not so good because of their very less latency and we are able to share screen in HD able to create video much more good than other product.

What is your favorite aspect of this product?

Favorite part is not my first commitment because their are many functions which was i like, like we are able to create video in 1080p which was very capable and easy to understand and download for long use. but my favorite part is their latency from other product is very low.

What do you dislike most about this product?

The AI Assistant was not there like in all products after my meeting i want to create a short summary for that meeting.

What recommendations would you give to someone considering this product?

Good Product you are able to see very less latency from all the other products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zeynep Ö.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Needs to be Improved

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Very easy to allow non-app users/ external users to join meetings with us.

What is your favorite aspect of this product?

I really loved the easy-to-use interface

What do you dislike most about this product?

I didn’t like the loading time sometimes it’s difficult

What recommendations would you give to someone considering this product?

I would recommend them to try out another alternative also

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vaishnavi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Nice product to conduct team meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting stands out for its ease of use and streamlined meeting experience. Its instant screen sharing and video conferencing capabilities make ad-hoc virtual meetings simple. Robust moderator controls like muting participants or drawing on screens aid meeting management. Integrated VoIP provides affordable conferencing, while toll-free numbers and call me features ensure global accessibility. GoToMeeting supports meetings across mobile and desktop devices with a consistent intuitive interface. While it lacks some advanced features seen in tools like Zoom or WebEx, GoToMeeting excels at fuss-free meeting setup

What is your favorite aspect of this product?

I love how easy GoToMeeting makes it to conduct or join meetings on the fly. Its one-click screen sharing allows me to instantly collaborate on documents and presentations without fussing with meeting setup. The moderator controls like muting or drawing tools help me run meetings smoothly and engage participants. GoToMeeting's integrated VoIP and conference calling bridge geographic distances affordably. I also appreciate cross-platform support whether I'm on desktop or mobile - I can consistently join full-featured meetings. The intuitive interface means minimal learning curve for me and my participants.

What do you dislike most about this product?

While GoToMeeting prioritizes simplicity in its conferencing experience, there are some limitations to note. The meeting features are quite basic beyond screen sharing, chat, and video. More advanced options seen in tools like Zoom or WebEx - like breakout rooms, polls, robust webinar modes, or AI-powered meeting summaries - are missing. For larger meetings, capacity and scalability could be constrained on GoToMeeting's infrastructure. The desktop and mobile experience, while consistent, is also quite bare-bones compared to some competitors. File sharing and meeting recording capabilities are also quite limited unless you upgrade

What recommendations would you give to someone considering this product?

GoToMeeting is a solid choice for hassle-free conferencing if you prioritize ease of use over advanced features. Take advantage of one-click screen sharing to instantly collaborate on documents or presentations. Use moderator controls like muting participants or drawing on screens to aid meeting engagement. Enable VoIP audio conferencing to avoid toll call costs. Use the consistent mobile and desktop apps to join full meetings on the go. For larger webinars or events, confirm GoToMeeting has the capacity and features needed compared to tools like Zoom. For basic conferencing needs, the free Basic tier may suffice.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Helps Innovate

Most Popular GoTo Meeting Comparisons

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