What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Kevin G.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to navigate and understand
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
They were one of the first in the market
What is your favorite aspect of this product?
I liked the ease of setting up meetings
What do you dislike most about this product?
There is not much that I dislike.
What recommendations would you give to someone considering this product?
This is a simple solutioin and cost effective depending on your needs.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Britta M.
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Jun 2023
Simple Solution but lacking one major component
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting is a simple to use online meeting solution. Just like others on the market, it's quick and easy to setup and use and provides the features necessary for online meetings,.
What is your favorite aspect of this product?
GoToMeeting does offer the opportunity to schedule meetings ahead of time, recurring or single event, or meet instantly. You can also record meetings within the software - audio and visual - which is very handy.
What do you dislike most about this product?
This is the main issue with GoToMeeting - you have to download the GoToMeeting software to your device to join a meeting. Many people in government agencies (which is my market sector) have IT departments that don't allow for downloads without an admin password, which is not readily available. This makes GoToMeeting impractical for my departments to use. There needs to be an option for joining online without a software download.
What recommendations would you give to someone considering this product?
GoToMeeting is a great product for light use, but not if you have users that can't download software.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Security Protects
Patti B.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2023
The Right Choice of Communication
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Information security whenever we're sharing our sensitive information.
What is your favorite aspect of this product?
Easy and simplified dashboard and accessible anywhere.
What do you dislike most about this product?
The tool have no fawn but we welcome more improvements as they usually do.
What recommendations would you give to someone considering this product?
It is perfect and secure VIOP.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
