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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Leslie B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

My reliable video conferencing tool.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

On desktop computer, Goto meeting requires no download of software, since it works smoothly on web browser. Its background noise suppression functionality is one of the best, amongst video conferencing tools I have used.

What is your favorite aspect of this product?

Gotomeeting collection of annotation tools like pen, highlighter tool and spotlight laser pointer is impressive. They are vital for me when collaborating virtually.

What do you dislike most about this product?

Absence of a recording functionality, is a gaping hole in my day to day experience using Goto meeting.

What recommendations would you give to someone considering this product?

I hope Gotomeeting makes the meeting recording functionality a reality as soon as possible.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Isaac Silvin D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Nice Tool for Meeting

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Scalability and Communication

What is your favorite aspect of this product?

Video Sharing and Privacy

What do you dislike most about this product?

Vendor Availability

What recommendations would you give to someone considering this product?

Use business Version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

GoTo Team meeting Pro

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting pro has so many feature & the main difference is the call in numbers clarity is so good.

What is your favorite aspect of this product?

Mobile phone inlines is my favourie aspect of Goto Meeting Pro.

What do you dislike most about this product?

It doesnt have recording & transcription option.

What recommendations would you give to someone considering this product?

Kindly add the recording option asap.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Most Popular GoTo Meeting Comparisons

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