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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Edward T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Simplify online meetings and improve collaboration

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

That overcomes many of the concerns we had with canceled meetings in the past because there is practically no time for inactivity, delays, or system problems, and we have not had to cancel any meetings. Time is precious, so when a meeting is scheduled, it is comforting to know that we will be able to proceed without incident. I have the ability to record meetings as a conference call, which you do not, and it is tough for me to listen to others and not always acquire critical information. The shared screen is an excellent tool for allowing everyone to engage; the presenter/moderator may control who has access to the shared screen.

What is your favorite aspect of this product?

GoTo Meeting provides benefits in terms of both video and speech speed. Going to the meeting also has a very easy and helpful interface; in addition to these features, the recording function is excellent. If you require another virtual meeting platform, GoTo Meeting is unquestionably the finest option. I've been using it for over three years, and in comparison to rivals, they seldom experience inactivity or delays. System flaws are rarely visible.

What do you dislike most about this product?

Several members of our team enjoyed having the same domain URL for all meetings. Consume more Internet usage and demand a consistent network speed; simple devices may struggle with this. These folks will be unable to utilize it in remote locations where Internet speed is a concern.

What recommendations would you give to someone considering this product?

I encourage using this platform because it is unique in its class in terms of an easy-to-use interface and high sound quality. It is preferable for Executive Board meetings. It is not essential to install the program; we can connect using an Internet browser, and it allows our group to organize formal meetings with a small number of members using high-quality sound and video.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Thomas M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

A good video conferencing software to collaborate.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

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