What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Nichola G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Collaborative tool for virtual teams.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Our previous application had issues with dropped connections, but GoToMeeting has managed this issue exceedingly well and far more reliably than we could have imagined. Additionally, the connectivity problem has been fixed. Its user interface is simple and created to facilitate fantastic meetings with minimal trouble. Web browsers, mobile devices, and desktop computers can all use a bridge tool called GoToMeeting.
What is your favorite aspect of this product?
Create a waiting area that guests can use when they arrive at the meeting. To handle immense sessions, add other users as co-hosts and grant them the ability to accept, reject, and mute participants. Brilliant Assist, which offers unlimited cloud recordings and automated meeting transcribing, are two well-known products. We have been able to add people from all around the world, and the program runs smoothly.
What do you dislike most about this product?
GoToMeeting should provide a feature that allows teleconference participants to speak in private to one another without the rest of the group overhearing. I want to call off a meeting without removing anyone or changing the host. The meeting will be delayed by GoToMeeting's regular connectivity issues with Windows, which can be fixed by signing out and back in.
What recommendations would you give to someone considering this product?
Members from the designated nations may use their cell phones to participate in your sessions if you have approved long-distance numbers as a functional audio input. You can also give your toll-free number if you have one so that others can call it to join if you have one. Considering that GoToMeeting is cross-platform and device-compatible, anyone can participate in conferences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Lousie M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
An App for Quick Meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Participants who don't have profiles can join conferences as attendees and participate from their web browsers because one-click invites are supported here. We value not being inconvenienced when we have a vital meeting or conference. Our employees are more comfortable giving presentations since they can do it more successfully.
What is your favorite aspect of this product?
On GoToMeeting, hosting conferences is straightforward. They might be one-time or continuous, and you can also offer regular use of your exclusive venue. Make a new meeting ID for repeat meetings that participants can use to enter your space to save time and enable immediate meetings. Meetings are only open to individuals who have been invited, providing the utmost safety and confidentiality.
What do you dislike most about this product?
The fact that multiple departments commonly utilize the same GoToWebinar account could be problematic when holding webinars. It is frustrating that there can only be one webinar running simultaneously. To give administrators more flexibility, the host controls might be upgraded. It would be wonderful if there were a method for platform PHONE users to have a clearer connection with less turbulence and disturbance.
What recommendations would you give to someone considering this product?
Customers may quickly start with plans tailored to their needs and budget, and there is also an option for a free trial of the essential services. Using the space for further meetings without expiring makes it simple to arrange recurring meetings using this manner. Participants can be invited by the URL or by your meeting ID, which they can use to access your GoToMeeting room.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Meets expectations!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing