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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Ravish K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Good Product , Support can be better

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Ease of use and pricing is an important factor

What is your favorite aspect of this product?

The fact that we can run recorded webinars using GTW is something we like and leverage a lot

What do you dislike most about this product?

Customer support is something that the team can look at. We faced issue in one of our webinar and it took a while for it to get resolved

What recommendations would you give to someone considering this product?

good product for the pricing. the only consideration you should give is to see if you can get a dedicated support executive

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Decent software for face-to-face meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

When I need to collaborate with my colleagues remotely, I utilize GoToMeeting. Aside from projects, we have other everyday tasks that consume a significant amount of our time. Because of how quickly you can set up conferences, GoToMeeting saves us a lot of time. The best advantages I've found are the excellent audio and visual quality in conferences. Gotomeeting has overcome the problem of being unable to have face-to-face meetings because to the covid-19 epidemic. Gotomeetings assisted with a variety of logistical time restrictions.

What is your favorite aspect of this product?

GoToMeeting is a great collaboration program. It has elements that facilitate meeting collaboration, such as screen sharing. You may also share presentations in a similar manner, and you can quickly manage them by changing controls and hosts. It works with any calendar and automatically adds all of your meetings to it so you can keep track of them more easily. This program was chosen because of its ease of use, price, and general convenience. This software enabled us to keep pushing forward while remaining profitable.

What do you dislike most about this product?

Our staff have nothing to complain about thanks to the software. Our teams found Gotomeeting's functionality to be more dependable and stable than Zoom and Google Hangouts. Analytically, the program hits a home run. You won't be disappointed if you give it a go. The software's ability to function across many channels and devices, from PCs to iPhones, Macs, and tablets, was an added advantage. Having a centralized piece of software that wasn't tied to a certain operating system was a big benefit that made installation and training exceedingly simple for all of our team members and departments.

What recommendations would you give to someone considering this product?

GoToMeeting is a remarkable piece of software that allows for remote communication. The software's ability to function across many channels and devices, from PCs to iPhones, Macs, and tablets, was an added advantage. It was a major bonus to have a key piece of software that wasn't unique to one operating system. He made installation and training very simple for our whole staff and departments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adenike O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gotomeeting meets my videoconferencing needs.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The consistency in Gotomeeting’s user interface design , across various platforms , is the key point of differentiation that I like to highlight about this software. This consistency in design and functionality, gives me the peace of mind to initiate or join team video meetings from any device of choice , without bothering about accessibility.

What is your favorite aspect of this product?

The commuter mode feature , available to me when i use the Gotomeeting mobile app to sign into meetings is very appealing to me. This unique mode for mobile devices , automatically optimizes the sound and video quality of my conference calls by reducing bandwidth and turning my phone screen into a colour-coded interface, ensuring there are no distractions from standard phone calls , app notifications or sms messaging in the course of an active gotomeeting conference call.

What do you dislike most about this product?

On occasions, i have had poor experiences with the audio quality of my calls. I also do have concerns about why Gotomeeting plays a sound by default, when a meeting participant joins or exits a team call.

What recommendations would you give to someone considering this product?

Gotomeeting’s intuitive user interface and general feature-flow is most fitting for my work video conference needs and i easily recommend this software, without even a second thought.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular GoTo Meeting Comparisons

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