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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Alexander H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Web-hosted service developed and marketed

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is a desktop sharing, online meeting and video conferencing software that allows users to meet with their clients, computer users, colleagues, friends, customers. etc. over the Internet in real time. You can help your participants with any problems or difficulties they face regarding the use of the application. All participants are allowed to take over any of your machines and help them solve any technical errors they face. You can show your participant the necessary information making the transfer of information relatively easier.

What is your favorite aspect of this product?

Sharing any document or file in a GoTo meeting is very easy. You can share the documents and files with the entire team very quickly and seamlessly. Also, you will notice that most of the features present in GoTo are very similar to Skype, such as the add-on option used to customize its services, which mainly includes face-to-face video contact during meeting sessions. This makes the app relatively more convenient to work with.

What do you dislike most about this product?

If an error occurs during meetings due to your Internet connection, you will be forced to restart your session, which may annoy other participants, the amount of information shared is quite limited. Call quality could be better in GoToMeeting. Sound issues are sometimes a problem.

What recommendations would you give to someone considering this product?

You have a medium quality internet connection; you are good to go. The only requirement to hold or attend a GoTo meeting is to have an Internet connection of sufficient quality. With that, you will be able to join their meetings anywhere, anytime. It makes it easy for everyone to join with just a simple link and GoTo meeting software and an Internet connection. It can be used for company-wide events or large-scale meetings with your consumers, etc. The flexibility of your meeting options is relatively unlimited and works very well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Prashil W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Disappointing Interface

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

it is a little difficult product to get used to, you can manage your meetings with Gotomeeting.

What is your favorite aspect of this product?

Web application is better than the mobile platform applications.

What do you dislike most about this product?

Mobile platform application is horrible with lot of bugs

What recommendations would you give to someone considering this product?

You can consider GoToMeeting if you have limited requirement and limited integration with third party vendors.

Pros

  • Efficient Service
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Aman K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Trail Version is great

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

In comparison to other products, GoToMeeting has a reputation for having excellent security and privacy.

What is your favorite aspect of this product?

1.) Very user-friendly with a great user interface. 2.) The audio setup is excellent. 3.) Very cost-effective in character. 4.) The video recording quality is excellent.

What do you dislike most about this product?

1.) A brief internet outage may cause the video's quality to suddenly decline. 2. There aren't a lot of chat options. 3.) A lot of bandwidth is required

What recommendations would you give to someone considering this product?

If you are going for a trial versions then you can only meet with maximum 26 peoples at a time including you. If you want to increase the number of folks then take the goto webinar .

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Most Popular GoTo Meeting Comparisons

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