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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Alan F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Light, trouble-free solution

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It offers flexible pricing plans designed for different event sizes and we have the freedom to switch plans when the need arises. While GoToMeeting is the simplest video conferencing platfom we have, we consider is also the most powerful

What is your favorite aspect of this product?

GoToMeeting has one of the easiest interfaces to navigate with all navigation features strategically placed on the screen to easily schedule short meetings or video conference calls at any time and without worrying about meeting number limits

What do you dislike most about this product?

Powerful whiteboard will allow teams to easily collaborate and share ideas while in a video conference and boost the effectiveness of brainstorming sessions

What recommendations would you give to someone considering this product?

The powerful features it offers as well as the sleek interface simplifies all the important elements online meetings need. You get a secure video platform that is conducive to remote collaboration and private meetings between clients. GoToMeeting is affordable and cost-effective in the long-run

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Affordable but less fluidity and flexibility

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It is better from some other vendors, even I will prefer it over zoom, but cisco webex and microsoft teams are much better than this.

What is your favorite aspect of this product?

Its features availability at that affordable cost.

What do you dislike most about this product?

Appearing the notch again again

What recommendations would you give to someone considering this product?

Please work to improve the maneuvering of the notch.

Pros

  • Performance Enhancing
  • Saves Time
  • Caring
  • Client's Interest First

Alejandra P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Gotomeeting: the best in software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It works aptly on most devices with an internet connection, likewise on any operating procedure the user can imagine. Gotomeeting has been a useful process for syndicating colleagues in conversations on topics that need a team perspective. The drawbacks of dashboarding are mostly solved with this application. Conference calls, video conferencing and conferencing can be conducted from mobile devices.

What is your favorite aspect of this product?

The scope of having meetings remotely is amazing, especially in the covid-19 era, giving the unwinding of learning, the room to retain large groups and the spaciousness of recording meetings. The overall experience and impact of Gotomeeting is pleasant and helps favor our means of communication, enabling better enablement of tasks and also deciphering what transpired last week.

What do you dislike most about this product?

Sometimes, the program freezes. This happens with all meeting software; on rare occasions, there is an occasional audio deprecation, it is a bit clunky in representation with similar software, doesn't seem to have as much finesse, less flexibility to set up the screen and see all users. Some customers have more trouble splicing audio and video on this platform than others.

What recommendations would you give to someone considering this product?

Gotomeeting makes it optional by connecting us from any scope in a working way as if we were at the same point, the surge of labor is increasing and group decisions, increasing productivity and growth to move forward day by day and have great results for the future. You can share documents at the ideal time to be able to structure the pressing material for training during the meeting.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Caring

Most Popular GoTo Meeting Comparisons

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