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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Beth R.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Top Most Meetings Square

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Effectiveness when we are having online conferences. Quick and effective customer service.

What is your favorite aspect of this product?

Accessible anywhere at anytime with all gadgets. Timely updates. Crystal-clear audio and visual transmission.

What do you dislike most about this product?

The more we use it the more I like it.

What recommendations would you give to someone considering this product?

You will effectively communicate with your customers and colleagues located globally as if you are in one room.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Intuitive tool for meetings and conferences

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has the distinction of being a pioneer in the video conferencing arena and has many tools like remote mouse control, the ability to record natively, and convenient integrations with many of the workspace clients like Google Workspace, Microsoft Office and many more. Because it's web-based, no software downloads or installations are required, others just need a web browser and an internet connection. GoTo Meeting allows you to have rooms that do not disappear after the initial meeting, these meeting rooms can be joined with your ID and last for long-term discussions, which is favorable in work environments.

What is your favorite aspect of this product?

Its user-friendly nature is a strong reason to enable streamlined communications with our customers, even if they don't use the app. I love that the dial-in feature allows them to reach us and join our meetings from their phones, even when they're not near their computer. As with any video conferencing software, you can schedule your appointments in advance and allow guests to make other plans around the meeting time. Quick file sharing is a huge benefit that allowed us to turn GoTo Meeting into a virtual workspace for collaborating on projects.

What do you dislike most about this product?

Screen sharing in GoTo Meeting can be really tedious, because since there is no way to control the resolution, sometimes it gets too blurry and pixelated. The interface is intuitive and easy to use, so it's easy to get caught up in a meeting and lose track of time.

What recommendations would you give to someone considering this product?

With this tool you can send meeting invites to your foreign team, connections have always been great and it is extremely easy to use, I have had users who have never used GoToMeeting and can connect in seconds. You should definitely try it.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Respectful

Gabriela S.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great visual engagement in an intuitive interface

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting offers outstanding solution for arranging video conferences and meetings. This allows me to work on projects together with my team and increase productivity without interruptions in communication

What is your favorite aspect of this product?

GoToMeeting is quite flexible, offers easy communication, ensures increased productivity and has a large list of integrations

What do you dislike most about this product?

The drag-and-drop file upload function is not up to the task so participants take time to share large images, documents and other files

What recommendations would you give to someone considering this product?

This platform offers a simplified collaboration format for teams. With GoToMeeting, you will dramatically improve your work efficiency, become faster and more flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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