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GoTo Webinar Logo Award Winner Product Badge
GoTo Webinar Logo Award Winner Product Badge
GoTo

GoTo Webinar

Composite Score
8.8 /10
CX Score
9.2 /10
Category
GoTo Webinar
8.8 /10

What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens.

Company Details


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Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

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GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

2% Negative
0% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 92

Branding and Visual Customization

97

Exhibitor or Vendor Environment

96

Customer Support

96

Social Media Channel Integration Outbound

94

Attendee Engagement

94

Whitelabeling

93

Gamification

93

Vendor e-Commerce

93

Presentation/ Webinar Capabilities

92

Registration Process/Integration

92

Metric and Reporting

91

Vendor Capability Ratings

Average 91

Ease of Data Integration

92

Product Strategy and Rate of Improvement

92

Ease of IT Administration

92

Ease of Implementation

92

Business Value Created

92

Quality of Features

91

Breadth of Features

90

Ease of Customization

90

Availability and Quality of Training

89

Usability and Intuitiveness

89

Vendor Support

89

GoTo Webinar Reviews

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A great tool to host internal/external webinars.

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

GoToWebinar is easy to use, even settings can be accessed very easily. Just tap on the link shared by the organiser which will navigate to an ongoing session screen without even installing software as it supports the Web version very well. It has the ability to share your screen, switches control among different presenters, videos, launch polls during webinar sessions and surveys, share documents, automatic uploads to video library which is easily accessible for future use, question/answer part, gauge audience engagement with the help of analytics, upload notes and images during an ongoing session with the help of interactive whiteboard, etc.

What is your favorite aspect of this product?

My favourite aspect is analytics. Most of the software supports analytics, so does GoToWebinar also supports it. But GoToWebinar has additional access like filtering analytics, viewing different reports, reports generation based on selected analytics and exporting data. After every meeting session, a feedback link will send by the platform for valuable feedback from participants. The privacy and security of this platform are also the most important features which help your meeting room to have a customisable connection. GoToWebinar also integrates with our marketing automation platform and customisation & installation setup is seamless to do.

What do you dislike most about this product?

For any software, there is always scope for improvement. I have not seen a feature to set virtual background. While presenting the screen, the person cannot see their webcam. Live transcription with automated caption is a very fancy and useful feature nowadays which is not available, I wish soon this will be available in an upcoming release. To record the session there should prompt from the platform end as other platform does. I have mentioned a few things as improvement, not as dislike and hoping my feedback will be taken into consideration soon by the development team.

What recommendations would you give to someone considering this product?

GoToWebinar is the best webinar platform to deliver B2B webinars to a growing audience of professionals. Of course, this trusted and reliable platform for webinars. Along with webinars, this platform can be used for virtual events, education classes and internal/external training as well. It is cost-effective for the solution that it provides us.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Respectful

Duarte P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Lacking features and customization

Likeliness to Recommend

5 /10

What differentiates GoTo Webinar from other similar products?

Quality of the reports

What is your favorite aspect of this product?

Reports are really thorough and deep

What do you dislike most about this product?

It has an old-looking UX and it's not very intuitive

What recommendations would you give to someone considering this product?

Make sure that every person that's going to use the tool is well aware of it's capabilities, as it is not intuitive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Acts with Integrity

Sherry W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

It's a good product.

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

I like the voice that announces 'Go To Webinar', it makes the products very easy to recognize. It's a good product, but sometimes it crashes.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Sometimes it crashes.

What recommendations would you give to someone considering this product?

Try it, it may work very well for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Webinar Comparisons

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