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GoTo Webinar Logo Award Winner Product Badge
GoTo Webinar Logo Award Winner Product Badge
GoTo

GoTo Webinar

Composite Score
8.8 /10
CX Score
9.2 /10
Category
GoTo Webinar
8.8 /10

What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens.

Company Details


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Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

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GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

2% Negative
0% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 92

Branding and Visual Customization

97

Exhibitor or Vendor Environment

96

Customer Support

96

Social Media Channel Integration Outbound

94

Attendee Engagement

94

Whitelabeling

93

Gamification

93

Vendor e-Commerce

93

Presentation/ Webinar Capabilities

92

Registration Process/Integration

92

Metric and Reporting

91

Vendor Capability Ratings

Average 91

Ease of Data Integration

92

Product Strategy and Rate of Improvement

92

Ease of IT Administration

92

Ease of Implementation

92

Business Value Created

92

Quality of Features

91

Breadth of Features

90

Ease of Customization

90

Availability and Quality of Training

89

Usability and Intuitiveness

89

Vendor Support

89

GoTo Webinar Reviews

Martha B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Program for the solution of virtual events

Likeliness to Recommend

10 /10

What differentiates GoTo Webinar from other similar products?

A nice feature of this system is that we can join with one click from a nearby device. Also, the interface of this software is excellent and provides a seamless look and feel and help during learning programs.

What is your favorite aspect of this product?

-It has an excellent and flexible interface. -Easy to follow and contribute to virtual meetings. -Set call date. -Video and audio quality.

What do you dislike most about this product?

We have not detected any bad experiences with GoToWebinar, it is the perfect software for virtual events and with very good deployment and ease of use.

What recommendations would you give to someone considering this product?

Allows members to dedicate the service always through effective virtual conversations. -We work excellent, and conversations are always kept in order. -Includes live broadcasts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

annie p.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

It is a source tracking platform

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

This program has the function of a video editor. This program can also share videos and has a video embedding function. This program can also access the mobile desktop. This program allows us to fully control the meeting and the progress of the meeting. It is user-friendly, such as reporting and analysis.

What is your favorite aspect of this product?

This is an affordable virtual meeting software that can improve the board experience by simplifying the management and communication of board meetings. This program provides the ability to view and control equipment from anywhere.

What do you dislike most about this product?

It is not the easiest software to use. This program is difficult to adapt to everything. This program also needs a better way to control advanced presentations by panelists and speakers, while still allowing administrators to click and view other elements, polls, audio feeds, etc.

What recommendations would you give to someone considering this product?

I've thoroughly enjoyed using it and would enthusiastically recommend it to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Arzu F.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple interface and helpful features

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

Zoom. Some companies do not allow employees to download software on their computer so we prefer to have web based solutions and Zoom’s web solution does not work properly.

What is your favorite aspect of this product?

It was easy to learn this software and as the interface is pretty simple. It wasn’t difficult to access any features and it’s obvious what each icon does for someone with basic knowledge of computers. Launched the first webinar in this program without any prior experience and it worked with no problems. You can keep track of viewer engagement, record presentations, create polls, generate reports, switch between speakers smoothly. Viewers can join without downloading any app, you only need to send them the link of the webinar.It supports all devices as we had viewers joining with everything from computer to phones.

What do you dislike most about this product?

There is a limit to viewer registration which I feel like is a big issue considering not everyone who registers participate in the webinar.

What recommendations would you give to someone considering this product?

Our main way of attracting customers was exhibitions or face-to face meetings and because it's not possible right now we decided to arrange webinar and web conferences which GotoWebinar helped us with.

Pros

  • Transparent
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Commodity Features
  • Inhibits Innovation

Most Popular GoTo Webinar Comparisons

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