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GoTo

GoTo Webinar

Composite Score

8.8 /10

CX Score

9.2 /10

34 Reviews Write a Review

What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens.

Company Details

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Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

11 Top Rated Features

2023

GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

2% Negative

0% Neutral

98% Positive

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 92

Branding and Visual Customization

Exhibitor or Vendor Environment

Customer Support

Social Media Channel Integration Outbound

Attendee Engagement

Whitelabeling

Gamification

Vendor e-Commerce

Presentation/ Webinar Capabilities

Registration Process/Integration

Metric and Reporting

Vendor Capability Ratings

Average 91

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

GoTo Webinar Reviews

Jessica B.

Role: Vendor Management
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Always works, good when doing vendor webinars

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

The control panel when inside the webinar is unique.

What is your favorite aspect of this product?

The audio, visual and speed of use is really great.

What do you dislike most about this product?

It isnt widely used. So some vendors have to download it, while as when using zoom, skype, or teams- customers usually already have it.

What recommendations would you give to someone considering this product?

Good for if you do need to occasionally do webinars.

Pros

Reliable
Helps Innovate
Continually Improving Product
Performance Enhancing

Evans N.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Interaction with Positive Results

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

Participation tracking. Intuitive backstage settings.

What is your favorite aspect of this product?

Easy to navigate and perfect customizable.

What do you dislike most about this product?

I don't have major downside on this application.

What recommendations would you give to someone considering this product?

Perfect for effective far reaching.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Natasha T.

Role: C-Level
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

More Than Business Needs

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

It is easy for me as the one giving the webinar and for the viewers.

What is your favorite aspect of this product?

Ability to give more than one person a keyboard.

What do you dislike most about this product?

Not much dislike,where am overwhelmed customer service are always there to help.

What recommendations would you give to someone considering this product?

The tool is great.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

GoTo Webinar

What is GoTo Webinar?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

GoTo Webinar Ratings

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love GoTo Webinar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Customer Support Support before, during, and after event. Technical support available during the event.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Webinar Reviews

Jessica B.

Always works, good when doing vendor webinars

Likeliness to Recommend

Pros

Evans N.

Interaction with Positive Results

Likeliness to Recommend

Pros

Natasha T.

More Than Business Needs

Likeliness to Recommend

Pros

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Title

Feature Ratings

Branding and Visual Customization

Exhibitor or Vendor Environment

Customer Support

Social Media Channel Integration Outbound

Attendee Engagement

Whitelabeling

Gamification

Vendor e-Commerce

Presentation/ Webinar Capabilities

Registration Process/Integration

Metric and Reporting

Vendor Capability Ratings

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support