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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

James N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It's fun to use GoToMeeting. Best of them all.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Using GoToMeeting is really very fun. I started using it 4 years ago and I'm still enjoying the services it offers. GoToMeeting has always been advancing since they keep releasing new versions. It's very intuitive and anyone can easily use it even if you have never used it before. It enables you to interact with people from different corners of the World and the services it provides are fantastic.

What is your favorite aspect of this product?

GoToMeeting is fantastic. It has a very nice and satisfying video and audio quality which is very clear. Compared to other similar products, GoToMeeting has a very nice and high definition video quality so you can chat face to face with friends, colleagues and clients. The implementation process was easy and straightforward.

What do you dislike most about this product?

Fortunately i like everything about GoToMeeting. They ensure that their customers get the best services and the application functionality is super awesome.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maxwell D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Conduct online meetings with GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best alternative tool for communications. We use it in our organization and it is the easiest and safest application i have ever encountered. It enables us to interact with people from outside our organization and all the World. It supports powerful features which are simple and easy to adopt. It is super easy and fast to install.

What is your favorite aspect of this product?

I recommend GoToMeeting for conferencing. It is the best solution we have in our organization. During Covid-19 pandemic, GoToMeeting helped us much since we were working remotely and we could interact with each other regardless of where you are. The customer support is super awesome, their response is quick.

What do you dislike most about this product?

The only challenge is when the internet connection is slow, sharing files or conducting meetings online can be a little bit tricky though this not a downside.

What recommendations would you give to someone considering this product?

To someone considering this platform, i advice them to go ahead and implement it since it's the best solution for conducting online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for collaborating and hosting online meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enables me to communicate with others via the Internet. This is especially useful during a global pandemic, when people prefer to work remotely. The majority of my business meetings and conferences are now held online rather than in person. This program is very simple to use, whether it's a meeting that requires interaction or a webinar that I mostly listen to. It has an excellent "question feature," which allows you to easily ask the speaker questions and retrieve the interaction from the presenter or other listeners. Another significant advantage is that we have saved money by reducing business trips.

What is your favorite aspect of this product?

GoToMeeting has a plethora of features that help make meetings more productive. To name a few, these features include screen sharing, mobile conferencing, video conferencing, and video recording. There are fewer steps to enter the meeting than with some other meeting software. You're usually in the meeting with just one click (after you've logged in, of course). This is convenient for me because I can easily navigate the screen and tools. I've never had any issues with connectivity or understanding or hearing a presenter.

What do you dislike most about this product?

I haven't found anything that I dislike about how this program operates. However, GoToMeeting is somewhat pricey in comparison to other video conferencing tools. There are better tools that provide more and are less expensive or even free. If cost isn't an issue, GoToMeeting would be an excellent choice for your conferencing needs.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it is a more user-friendly product than other software I have used in the past. It's also a very robust and secure platform with a lot of features. I've used the smaller screen size to multitask and do other things. I can also quickly and easily access this program from my calendar or email. I'm having trouble with that thing with my google calendar for some reason in another program, and I have to go into my email and then a series of steps to get to where I need to be.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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