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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Johanna S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Very Good Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

this software don't have any difference from other one

What do you dislike most about this product?

i dont have any dislike

What recommendations would you give to someone considering this product?

i recommend a lot

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

caroline B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great software and very reliable for business.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The features offered by GoToMeeting are stellar. GoToMeeting works on all platforms. The support is 24/7. Integrates with third-party platforms like Google Calendar.

What is your favorite aspect of this product?

The smart assistant comes in handy. Allows a large number of attendees on every plan. The cloud recording is unlimited. The audio conference calls are very helpful for communication with customers. The video calls are HD for when we want to do face-to-face calls. The smart assistant is able to transcribe conversations automatically.

What do you dislike most about this product?

There is no built-in file-sharing system.

What recommendations would you give to someone considering this product?

GoToMeeting is helping us to have interactions with our clients in a productive way, it offers Voice, call management, contact center, and video conferencing. The platform is easy to use and has a lot of features that make the communication process seamless. I highly recommend GoToMeeting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A professional Video conferencing solution.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enahnce ease of conducting simple online meeting session compared to it's alternatives. It's less expensive compared to it's alternatives. It's simple to access GoToMeeting from multiple devices.

What is your favorite aspect of this product?

GoToMeeting enahnce ease to make both voice and video calls. It's simple to send instant messages with GoToMeeting. It's simple to implement and get started with GoToMeeting. Enables ease to share my desktop screen with my remote clients. It's simple to record screen sharing session with GoToMeeting.

What do you dislike most about this product?

GoToMeeting depends a lot on stable internet connectivity since it's a Voice over Internet Protocol (VoIP) solution.

What recommendations would you give to someone considering this product?

I'm delighted to use GoToMeeting to conduct simple online meeting and video conferencing thus it's a must to have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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