What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Claire M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Beyond special online meeting solution.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting enables ease of making quality voice calls. This tool is very secure. It's simple to access on multiple devices.
What is your favorite aspect of this product?
Enables ease to send instant messages. It's simple to conduct simple online meetings with GoToMeeting. It's simple to make video calls with this tool. Integrations with Google Calendar enables ease to schedule online meeting sessions.
What do you dislike most about this product?
Unstable internet connection is the only challenge that I face with this tool.
What recommendations would you give to someone considering this product?
For simple,fast and secure online meeting, GoToMeeting is a must to have solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Niya L.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
An amazing platform for business
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The audio and video quality is pretty good overall. The privacy is among the strong element that the platform provides. Provision of immediate solutions is a key factor to any problem that the user faces. Moreover, the conferences are protected and secure.
What is your favorite aspect of this product?
GoTo Meeting is a reliable source that allows users’ to collaborate with all the stakeholders of the business. It allows the feature of screen sharing that integrates all the participants and make communication clear. Offers free trial that encourages the user to try the app. It is considered more secure. It allows recording feature that save time rather than making extra effort to record the information.
What do you dislike most about this product?
The platform contains les features for the free version. Sometimes, it is difficult to log in due to poor connectivity. The call quality at times drops which is agitating for the users’. The chat option contains less features as well as video effects are uninteresting too.
What recommendations would you give to someone considering this product?
Free version must incorporate more features to satisfy the users’. The login function must be made smooth for protecting user from any difficulty at the time of login. More chat options should be added in addition to creating an attractive theme. Constant up gradation is required in this area.
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Altruistic
Mithil P.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
A basic product with great security features!
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The security features on the platform are much better than competing platforms.
What is your favorite aspect of this product?
I have never experienced the platform dropping like Zoom in between calls :)
What do you dislike most about this product?
The UX and design seem very old school.
What recommendations would you give to someone considering this product?
This is a great basic but more secured product.
Pros
- Client's Interest First
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Less Reliable
- Slower Product Innovation
- Less Effective Service
