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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Yuri G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

There is no better tool for video conferencing!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has played a very important role in both internal and external communication in my organization. Teams and departments have been able to hold meetings with each other whenever necessary and it has never been a problem. GoToMeeting has also helped us to expand the ways in which we can provide customer service and support to our clients without them having to travel to our offices, which has been beneficial for us as well as for many of our clients.

What is your favorite aspect of this product?

I love GoToMeeting because it opens up stable communication and collaboration possibilities with all my colleagues. It is such a well designed and easy to use tool that no further training is needed to take advantage of its functions. Currently, it is used by everyone in my organization and even by many of our clients as it is a suitable platform for productive meetings, discussions, brainstorming, presentations and even remote support and assistance.

What do you dislike most about this product?

I feel limitations within the chat function, also, there are few third party tools with which it successfully integrates.

What recommendations would you give to someone considering this product?

It is my favorite video conferencing tool by far; it is very easy to use and its features strengthen my organization's communication and collaboration; definitely highly recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jaydeep s.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

excellent platform for meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It's not difficult to deal with it can handle any event, any kids. Something cool to feature is that you can hear clearly the Audio and furthermore the video runs impeccably. You might impart your screen to the other individuals. It is positive that you are permitted to keep your gathering on the off chance that somebody has missed it then everybody can see it later in the recording

What is your favorite aspect of this product?

We use GoTo Meeting for a lot of things. It's an incredible video conferencing programming that turns out perfect for a ton of situations. We have been involving it for our inner group gatherings, with a ton of our staff actually working somewhat a video meeting apparatus is totally important and GoTo Meeting has turned out perfect for us. We likewise use it for our recruiting, you can arrange video calls/interviews with it dependably and without any problem.

What do you dislike most about this product?

I will say that would be awesome If you can add a method for submitting recordings, and docs and capacity them to let the other individuals download them furthermore it would stay away from sharing your PC screen or Mobile just to keep in hidden your own and delicate data.

What recommendations would you give to someone considering this product?

Assuming you're working in a little group, GoTo Meeting is the most reasonable programming you can find. In any case, for bigger gatherings, Zoom is ideal for online classes and its application incorporations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dilip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Too good Video Communication Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Awesome quality of Communication Software. Well designed and reliable software for mass presentation and video/audio conferencing. It works well with computer and mobile too. Easy to use and fast to connect.

What is your favorite aspect of this product?

Audio And Video Quality.

What do you dislike most about this product?

nothing at this moment.

What recommendations would you give to someone considering this product?

I would recommend to everyone.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Respectful

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