What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Grace E.
- Role: Finance
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2022
Always the best application for online meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
We switched to GoToMeeting due to its functionality and flexibility. It is one of the most preferred application in the industry since it comes at an affordable cost. It has a high definition video quality which makes it suitable for conferencing and online training. Implementing GoToMeeting is very easy and fast thus saving much time. I like the ability to chat live with my customers, friends and family members regardless of where they are.
What is your favorite aspect of this product?
My favorite aspect of this great software is how it enables me and my colleagues to have an effective and successful communication. I can generate a link and share it with others and they can quickly join the ongoing session. It also enables participants to comment during live sessions with text, emojis etc. Finally, GoToMeeting supports recording feature which enables us to record online sessions for future reference m
What do you dislike most about this product?
Sometimes, you require a very strong and stable network connection to be able to schedule meetings online or conduct online training.
What recommendations would you give to someone considering this product?
Yes i recommend GoToMeeting to all companies looking for an excellent and effective solution for webinars, screen sharing and messaging.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Daniel C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2022
A solid experience, doesn't stand out post-COVID
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It offers a few more robust options when compared to free alternatives such as GoogleMeet and Zoom, though those products have grown a lot in the past year. I do like the moderation tools, the response questions, and the overall reliability.
What is your favorite aspect of this product?
The GoToWebinar features of this work really well, and enabled our educators to schedule numerous meetings with both current parents and prospective families. Especially during COVID, this was essential!
What do you dislike most about this product?
It feels very stuck in time, with few improvements since I started using it. Would have loved to see some new developments due to COVID that would have benefited our organization, but the only "out of the box" solutions they offered came with a big price tag.
What recommendations would you give to someone considering this product?
Really consider if the cost is worth it, given alternatives. It is a solid product, just make sure that it gives you everything that you are looking for and that you have a couple other options to price-check against.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Generous
Anamaría A.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Strong pros and cons.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The main pro and differentiation of GoToMeeting from other similar software is the security. Before using it, I researched and found out that this software comes from the same company that created LastPass. Despite this is not my expertise area, I talked about this with a few colleagues and they explained to me the high-level security this software uses, so if you're working with sensitive info or even in sensitive networks connections, this is the software to go.
What is your favorite aspect of this product?
Definitely, the visual design. This certainly stands out from other software that looks out of date.
What do you dislike most about this product?
I don't like that there's no free version, only a free trial.
What recommendations would you give to someone considering this product?
Do your research, make a list of your needs and review the different software available for videoconferencing and team communication. If security is one of your top needs, go for this one.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
