Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Janet A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A solid and amazing platform for communication.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

During implementation of GoToMeeting, the process was very easy and fast. What i like most about it is its nice high definition video quality which makes it a robust software for conferencing. Additionally, GoToMeeting does not require any training to get started since it has a very responsive design and user-friendly interface.

What is your favorite aspect of this product?

The most part i like most about GoToMeeting is the ability to make video and audio calls, schedule meetings and share files. It is fast, safe and secure. It also has a very responsive customer support team behind it, i like how they quickly respond to your inquiries.

What do you dislike most about this product?

GoToMeeting is a powerful and a recommendable tool for communication. You can use it for personal communications and also business communications.

What recommendations would you give to someone considering this product?

I have used GoToMeeting for more than 3 years and i recommend it since it has been a reliable tool for communication.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Isleny Carolina P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

VIDEO CONFERENCES THAT ARE QUICK AND SAFE.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

One of the biggest distinctions, in my opinion, is that in GoToMeeting, the organizers can stop the session to prevent unexpected guests, but in GoToWebinar, this is not allowed.

What is your favorite aspect of this product?

GoToMeeting is one of my favorite collaboration and productivity tools since it allows me to work from anywhere and on any device using video conferencing, audio and video screen sharing, and a remote meeting solution. In addition to its visually beautiful design, I enjoy this online meeting software since it has outstanding flexible and straightforward functions.

What do you dislike most about this product?

GoToMeeting is a screen-sharing remote meeting program that enables collaboration and communication; it is an incredible tool that provides fantastic choices for building a collaboration from start to finish; I have had no issues or setbacks, therefore I have no complaints; it works wonderfully for me.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to everyone who needs to quickly join and arrange online meetings without having to download large files. It is a strong and dependable solution with excellent audio and video quality that I recommend. It is not only adaptable, with features that adapt to our requirements, but it also saves us time by not requiring us to go from one location to another. GoToMeeting is dependable and successful, and you will not be disappointed if you give it a try.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mitta K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An exceptional product for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I like the availability of great and powerful features like video and audio calls, schedule meetings and screen sharing. With GoToMeeting it has been extremely simple to share files and also schedule meetings online. It has a nice and a very good video and audio quality which makes it a super powerful product for conferencing.

What is your favorite aspect of this product?

My experience with GoToMeeting has been amazing. This software has made it easy to interact with my customers, make video and audio calls, send messages and share files. It has a clean UI that makes it easy to use and learn.

What do you dislike most about this product?

GoToMeeting has been an amazing and exceptional tool for communication. I dislike nothing about it.

What recommendations would you give to someone considering this product?

To everyone considering GoToMeeting, i urge them to go ahead and implement it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular GoTo Meeting Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019