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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Kishan S.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great platform for online communications.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is an exceptional product that comes with everything you need in one place. What i like most about it is the ability to keep in touch with my colleagues, employers and clients. It is a very beneficial solution since it allows you to have a smooth communication.

What is your favorite aspect of this product?

GoToMeeting has made it extremely easy for us to collaborate with other staffs. I like the ability to schedule meetings, share files and screens sharing. I like also the fact that it allows you to send instant messages and have a live chat.

What do you dislike most about this product?

You only require a very strong internet connection to share large files.

What recommendations would you give to someone considering this product?

I would like to recommend GoToMeeting for screen sharing, video and audio conferencing and file sharing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Pierre R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Intuitive user interface

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is competitive offers the option of using OpenVoice Integrated to provide toll-free numbers to attendees as well, for use on Mac it allows you to organize and access sessions.

What is your favorite aspect of this product?

I like GoToMeeting to create personal meeting room through a custom URL to start and schedule them, with a tool to draw, highlight and point out important elements directly on the screen, it is also flexible for recording and playback from the desktop to review and share them later.

What do you dislike most about this product?

GoToMeeting allows you to display your desktop and share your webcam in real time. If new, setup only takes a few seconds to start efficiently.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for keyboard and mouse control and collaborating on documents in real time in a totally secure way, and for presenter switching where any participant in the group can become a presenter.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Comprehensive security system.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting stands out for its USB Plug and Play connectivity, as it simplifies the deployment and use of devices with high quality HD quality and crystal clear audio as much as possible.

What is your favorite aspect of this product?

I like GoToMeeting, it allows 24/7 support included, security in video conferences, participants can join by web browser, by an application for Android and iOS, by phone call or by an H.323 codec using internet connection, participants they will be able to share screen, use the chat and access to a digital ink tool to make annotations.

What do you dislike most about this product?

GoToMeeting is great for screen sharing and team collaboration, dialing on the phone instead of having to call through the screen if you're on the go without a hitch.

What recommendations would you give to someone considering this product?

I Recommend GoToMeeting is easy to use, for automated VoIP or phone based audio communication, and high definition video conferencing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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