Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Gustavo Antonio O.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Conferences with an uncluttered interface

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can make my video conferences with HD video, screen sharing and my own dial-up conference line and without time limit for your web meetings, It has excellent plans to communicate and carry out your meetings easily and simply, account with shared drawing tools, unlimited cloud recordings and an excellent smart assistant, and it has allowed me to schedule and start meetings using Microsoft Outlook.

What is your favorite aspect of this product?

Gotomeeting is a tool for video conferencing, it has an excellent user interface design, and it is compatible with the main platforms such as desktop and mobile, it has an excellent intelligent system that helps to manage automatic transcripts of all meetings, you can use it for free during 14 days which is excellent to start on this platform, it has a professional plan that supports up to 150 participants in meetings for only $ 14 per month, it also has a business level for a price of $ 19, thus increasing the number of participants which can be up to 250 and the Enterprise which requires a personalized quote from Gotomeeting.

What do you dislike most about this product?

There is really nothing to dislike about Gotomeeting as it has excellent solid feature set, with excellent attendee numbers per plan, unlimited cloud recordings, with excellent smart assistant, and works on all platforms.

What recommendations would you give to someone considering this product?

I recommend them because it is a tool to make video conferences easily and simply, entering a meeting is extremely easy and fast since you do this by pressing a button where it will take you to the meeting immediately, and it also allows you to customize the URL.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great Webinar and Team Meeting Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows the users to initiate a meeting hassle free with great deal of features. Its advance Control Panel and user settings allow the user to customize the meetings and webinars in a way that you can restrict or allow permissions based on the meeting. GoToMeeting doesn’t give any call disconnect or connection lost while the meeting in progress. I have tested meetings up to 3 hours.

What is your favorite aspect of this product?

GoToMeeting has provided with great functionality to audio controls and clear voice recordings. It enhanced the user capabilities with Screen share, Audio Control and working with chats. It has also given the users the process of arranging meetings with a huge audience and hassle-free management

What do you dislike most about this product?

GoToMeeting has limitation Audio Pin as if a user would like to disable it, they can’t do it for attendees. This feature should be added

What recommendations would you give to someone considering this product?

I would recommend GoToMeeting over BT Conferencing and other expensive solutions as this is very cheap, clear call quality and numerous toll free options. Recording and Management tools are perfect for any scale of a business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Narender G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

GOTOMEETING REVIEW.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I rate GoToMeeting 5 stars since it is the best software we have been using especially during this difficult times of covid-19. GoToMeeting has a very good HD video quality which makes it a reliable tool for video conferencing.

What is your favorite aspect of this product?

I like everything about GoToMeeting. I have used different applications before but they have not been helpful compared to GoToMeeting. I like its simplicity, functionality and performance. Very simple to install and use.

What do you dislike most about this product?

I don't dislike anything about GoToMeeting. I give it a 5 stars.

What recommendations would you give to someone considering this product?

GoToMeeting is a smart solid software for making unlimited calls and screen sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019