What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
STEVEN R.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
HARD TO USE AND VERY EXPENSIVE
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
THE DIFFERENCE BETWEEN GOTOMEETING AND OTHER PRODUCTS IS THE PRICE AND HOW TO USE IT.
What is your favorite aspect of this product?
I DON'T HAVE A FAVORITE ASPECT OF THIS PRODUCT BECAUSE I WAS TOTALLY DISAPPOINTED ABOUT THE PRICE AND ABOUT THE USE OF THE PRODUCT.
What do you dislike most about this product?
EVERYTHING MOSTLY THE PRICE OF THE PRODUCT
What recommendations would you give to someone considering this product?
I WOULD NOT RECOMMEND THIS TO ANYONE.
Pros
- Saves Time
- Efficient Service
- Over Delivered
Cons
- Vendor Friendly Policies
- Slower Product Innovation
- Leverages Incumbent Status
Alessandro F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Extraordinary provider of conference services
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting offers continuous 24 hours of video calling that other software does not offer.
What is your favorite aspect of this product?
Of the best conference calling services; GoToMeeting. This excellent software provides all the necessary tools to carry out business meetings, be in contact with clients, family and friends successfully. Calls, high-quality videoconferences, online screen sharing, allows all users to witness in real time, that way everyone can collaborate, brainstorming, improving communication when sharing images, presentations or slides. Users do not need to download the software to the mobile or desktop to be able to access the shared screen use, since it offers this tool from any chrome web browser, from an iPad, iPhone or PC.
What do you dislike most about this product?
There is nothing to dislike about GoToMeeting, it has excellent performance.
What recommendations would you give to someone considering this product?
It proposes solutions to organize small, medium and large conferences, with plans accessible from $ 12 per month. They present several functions beyond the basic ones. Even the basic plan offers unlimited calls for up to 150 users. You can be organizing meetings from an office room or while on the go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vanessa C.
- Role: Vendor Management
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2021
Quality videoconferencing.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Compared to other software, this one has better video definition, without consuming a lot of bandwidth, is stable with the internet connection and is reliable. Add-ons can be easily installed, extending the functions and making it more fluid and comfortable to use. Security in every meeting. Competitive plans and prices. Active and helpful user community. It is a solid tool to establish more professional and secure working relationships and remote communication with clients and colleagues.
What is your favorite aspect of this product?
The best thing is that we can meet to work from anywhere, with our cell phones or laptops, any device... Among its features; the integration function with my calendar makes the scheduling process faster, it is very useful. Guests can join meetings easily by simply opening their web browser and entering the page where they will provide the meeting ID, they are not forced to download the application. We connect instantly, it is a secure and effective communication solution. GoToMeeting also provides good user support with guides and tutorials for configuration and everything else you need.
What do you dislike most about this product?
Recording sessions consumes a lot of system resources. I would also like to see improved activity tracking, it lacks that.
What recommendations would you give to someone considering this product?
Gotomeeting has a free trial and you don't have to give your credit card information, so you can try it without any commitment, that's how we started and then we stayed because we saw it was worth it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
