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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Glenn P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Automated interactions via VoIP or telephone.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is outstanding for planned conferences with work teams and clients cooperating in a simple way to share and disperse desks across applications regardless of the distance or location of each member, it is of great benefit to work with the instrument of illustrations and graphics when sharing screens, also wonderful and useful to work ideas and content with the rest of the participants using the virtual whiteboard.

What is your favorite aspect of this product?

I have been using GoToMeeting for some time, I like it is practical to develop online videoconferences, it allows adding to them through Mac, PC, iPad, iPhone and Android, it is conducive to its procedure in audio and video conferences such as screen sharing, it is competent to record and forward information after meetings, provides integrated audio via Voice over internet protocol or Voice over internet protocol, and suitable for use with the OpenVoice toll-free number allowing the simplicity and operability to model free conferences.

What do you dislike most about this product?

GoToMeeting is always present and complying in a complementary way in the development of the organization's scheduled conferences, so I have no observations regarding the operation of this application.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for the following reasons: it is created for the adequacy, application and operability with members from different sites, it is a collaborator to increase the performance, and the usefulness of the company's online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shaunak P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best with security features

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is very less used with compared to Meet and Zoom so it will give you less traffic and better service in terms of connectivity and bandwidth. It is also very safer choice as they dont collect your personal information and other stuffs. also it is specially made for presentation so it best for industrial and professional meetings

What is your favorite aspect of this product?

I like best is its screen sharing feature which lets you use a special kind of PPT handler which makes it feel like you are delivering a very corporate lecture. And it is easy for new people to join the meeting with links.

What do you dislike most about this product?

Ease of implementation is very difficult and people have to install new plugin or app to join the meeting which is generally not appreciated by regular user of other app like Zoom. But this is still ignorable as it is same with other alternatives like Cisco WebEX

What recommendations would you give to someone considering this product?

If you are looking for a alternative to conventional apps like Zoom and want same functionalities at better pricing for team and collaboration go for it. But for general meetings with non floor participant go for more general tools like products form Google to support ease of participants

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Anne T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Reliable video conferencing tool

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

A great tool that makes office work and video conferencing easier and more convenient, meeting room access and scheduling is extremely easy, this tool is designed to work for everyone and you only need a tap in meetings in This website to enter and organize videoconferences, you can also keep several windows open for group conversations, it is easy to follow and understand while offering all its characteristics in a simple way for quick viewing, it also allows us to hold online meetings with clients, partners or employees, easily and securely over the Internet, is an affordable, customizable, and easy-to-use web conferencing application.

What is your favorite aspect of this product?

I like that there is a chat feature there when someone is presenting, I also love being able to share my screen with my coworkers so they can see exactly what I'm working on, they also make it easy for clients to call the meeting if they don't have access to a computer, I also enjoy the buttons as they have nice icons and are in easily accessible places, the key features we like about the product is the ability to document and also connect customers anywhere in any city, it is our webinar system for organizing team conferences.

What do you dislike most about this product?

I don't like that sometimes there are cases where you attend the meeting online and the audio doesn't work perfectly and the only solution is to restart the device you are using.

What recommendations would you give to someone considering this product?

It is very easy for new users to join and avoid confusion when logging in, you can also talk to many people at the same time, I recommend this platform for the great service it offers in general.

Pros

  • Unique Features
  • Effective Service
  • Altruistic
  • Generous Negotitation

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