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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Andrick S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Excellent meeting recording.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

One of the main differences between GoToMeeting and other platforms such as Zoom, is that GoToMeeting offers a more limited number of participants, allowing there to only be 250 participants in meetings, while Zoom allows up to more than 400 participants, however this does not mean That GoToMeeting is a bad option, since it far exceeds its competition, offering me the possibility of improving the quality, making adjustments to the shared video, being able to improve the brightness, contrast or saturation tone, while other platforms offer video editing a lot more limited.

What is your favorite aspect of this product?

One of the features that most positively captured my attention about GoToMeeting is the ability to make recordings of my video conferences or meetings, and store them in the GoToMeeting cloud unlimitedly. Many other video conferencing platforms offer a limited recording service, but GoToMeeting allows me to make these recordings without any limits. I have also loved the way this platform allows me to share my computer screen. All participants can see the shared screen window and can see everything I do on my computer. Another of the outstanding qualities is that it offers me a quality higher than 1080p for my video conferences, surprising.

What do you dislike most about this product?

The only feature I didn't like about GoToMeeting is its limited number for my video conference participants. Currently, we are a company with more than 900 employees, and sometimes we need to hold large meetings where the participation of many people is needed. Being able to integrate only 250 participants has been a limitation for us, I hope that GoToMeeting expands this limit or creates a more advanced work plan that allows me to add more members to my meetings.

What recommendations would you give to someone considering this product?

I do not recommend GoToMeeting for large companies that need the participation of many people, it currently has a limit for the number of members per meeting. However, it is an excellent option for medium or small companies, because it has a good, totally secure work structure with SSL encryption and AES encryption, which allows all information transmitted in meetings to be totally confidential. In addition, it has the ability to provide a very good video quality, essential for anyone to carry out a meeting with a good view of the participants.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maisie N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy platform for video conferencing

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is very easy to install and configure without the need for internal guidance, provides a good user interface and personalized interactive meetings, the screen sharing function is ideal for presentations, and the ability to mute participants helps maintain a great atmosphere by preventing time wasted. in unnecessary talks, it can also be integrated into my google calendar to keep track of all conferences, it also allows us to organize large internal conferences for larger teams of more people, recorded sessions can also be recorded and downloaded in the required format , it is an amazing high quality platform.

What is your favorite aspect of this product?

I like how easy it is to change the meeting if you move, I also like the simplicity of GoToMeeting, which makes it perfect for those regular staff meetings, it is an application that takes care of communication through video conferencing with very high functions quality, the interface is highly rated to do a great job, I also love the fact that you can see all your colleagues on one screen, also all files can be shared during the meeting, the video call is very easy to handle both For the host as well as for the participants, it is splendid software that offers the best video quality yet.

What do you dislike most about this product?

It is a perfect application without many technical glitches but the only thing is that it limits the number of participants in the meetings as up to 100 only, I would say that this is its only negative point so far.

What recommendations would you give to someone considering this product?

The system is really instinctive for everyone included. It's easy to set up a meeting / webinar and include speakers. It is easy to customize the components available during the conference and the activities that the public can carry out, I definitely recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Rodolfo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Ideal for connecting with other apps

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting includes extra features: up to 250 users at a time, dial-up access, automatic recording, advanced security and screen sharing, among others. It integrates into Google's services, including Calendar, making it easy to agree on an hour for online meetings.

What is your favorite aspect of this product?

Among its extra functions that I like are: Integrated with Google Calendar and Gmail. Record calls in Google Drive. Compatibility with other video conferencing systems, being able to share one of my screens and through updates with my computer using several other tools.

What do you dislike most about this product?

Gotomeeting has all the features you'd expect from advanced collaboration software.

What recommendations would you give to someone considering this product?

Gotomeeting is incredibly easy to use. Provides simple and reliable meeting access. There is also a recommended option to use the software to establish a web-based conference call.

Pros

  • Fair
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Most Popular GoTo Meeting Comparisons

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