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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Alesia L.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

GoToMeeting: Modern web conferencing platform

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is relatively cheap across all the tiers and it holds more participants in a single meeting compared to other web conferencing programs.

What is your favorite aspect of this product?

I like that GoToMeeting has inbrowser application. Video and audio conferencing are of high quality, thus qe handle effective hall meetings.

What do you dislike most about this product?

The ratings says it all about my feelings toward this qeb conferencing platform, it has really been a perfect tool.

What recommendations would you give to someone considering this product?

The mobile application is the best in order to always get notified of any updates while connected to the internet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brittany N.

  • Role: Finance
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Excellent and effective web conferencing tool.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting encompasses altered pricing plans, which are allocated at a fair cost estimation. All plans accomodates different number of participants in a single meeting.

What is your favorite aspect of this product?

The way it is easy to deploy GoToMeeting without involving third-party consultants is what I like most. Video and audio calls are seamlessly easy and has eradicated physical meetings.

What do you dislike most about this product?

The vendor has not incorporated offline mode on this web conferencing.

What recommendations would you give to someone considering this product?

Consider the members they would lile to participate in meetings before choosing any GTM plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alicia S.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Virtual meetings made easy by GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting accomodates many participants in meetings and the number increases as we upgrade pricing.

What is your favorite aspect of this product?

I like that GoToMeeting offers HD in video calls. Training is available online and tutorials are all over the web.

What do you dislike most about this product?

GoToMeeting has never disappointed me even on a single day.

What recommendations would you give to someone considering this product?

Choose the pricing well to ensure it will accomodate all the participants in virtual meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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