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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Brittany N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Audio, video and web conferencing platform.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

I don't find much disparity, though the link generated for joining meetings makes it more unique than all others video conferencing programs.

What is your favorite aspect of this product?

The way the vendor has designed this tool to generate links for joining conferences is the best thing ever. I like that GoToMeeting support more members in a single meeting.

What do you dislike most about this product?

The fact that GoToMeeting lacks offline access capabilities is the only drawback so far.

What recommendations would you give to someone considering this product?

I would recommend them to try GoToMeeting as soon as they can to ease video and audio conferencing as well as online interviews.

Pros

  • Saves Time
  • Respectful
  • Altruistic
  • Helps Innovate

Alexandre C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use for video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The video quality is high definition. More participant can be show in screen compare to other products.

What is your favorite aspect of this product?

More plugin options. Html easy to run and join meeting. More than 20 participants can be show on screen at the same time.

What do you dislike most about this product?

Unable to play background music or broadcast desktop audio.

What recommendations would you give to someone considering this product?

Gotomeeting is easy to use, training resources are available too. Easy to implement and compatible to most of the devices.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Andrea M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

GoToMeeting for Audio and video conferencing

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has a wide range of features for video and web conferencing. The support is available for 24.7.12.365 and allocated for free.

What is your favorite aspect of this product?

Ease of deploying GoToMeeting is what I liked during the initial implementation. Video and audio calls works perfectly mainly when the internet connection is stable.

What do you dislike most about this product?

The then issues that I was experiencing on GoToMeeting were all rectified by the vendor customer support.

What recommendations would you give to someone considering this product?

GoToMeeting requires stable cloud computing to get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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