What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
GoTo Meeting Reviews
Pranoti H.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2025
Reliable and User-Friendly Platform for Small Team
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out for its simple interface, reliable audio/video quality and efficient scheduling tools, Its less bloated with non-essential features and easier to onboard for smaller teams. The starter plan is budget friendly making it a great fit for smaller businesses. Its integration with calendars and ease of setting up recurring meetings adds to the convenience
What is your favorite aspect of this product?
How easy is it to set up and join meetings without technical hassle. The interface is clean and intuitive, even for non-tech savy users, and the video/audio quality remains consistent even with lower bandwidth.
What do you dislike most about this product?
One downside is the limited features on the Starter Plan - escpecially the lack of breakout rooms and limited participant capacity, which can be restrictive for growing teams or collaborative sessions. Also the mobile experience feels lightly less polished compared to the desktop version.
What recommendations would you give to someone considering this product?
If you're a small team looking for a reliable, no-frills video conferencing tool, GoTo Meeting is a solid option. However assess your feature needs in advance - if you anticipate needing more advanced collaboration tools, you might want to explore higher-tier plans.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Chris R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Good old reliable—until someone’s mic stops
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
it just wants to get you in a meeting, on time, with decent audio. And to be fair, it does that well. For internal creative reviews and the occasional client feedback session, it’s a stable choice.
What is your favorite aspect of this product?
The screen sharing is also crisp, which is important when reviewing layout-heavy campaign copy or pitch decks.
What do you dislike most about this product?
The interface feels like it hasn’t had a glow-up since 2017. Also, it lacks some of the modern flair
What recommendations would you give to someone considering this product?
If you’re using it for scheduled calls and don’t need a lot of frills, it’ll do the job. But for more creative or rapid-fire collaboration, I’d look elsewhere
Pros
- Continually Improving Product
- Client Friendly Policies
- Fair
- Security Protects
Cons
- Under Delivered
Clark L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Solid for Professional Calls
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting feels more polished for corporate environments compared to Zoom or Google Meet. It has better admin controls and security features, which is great when handling client meetings with sensitive data.
What is your favorite aspect of this product?
The ability to record and transcribe meetings automatically. It’s a huge timesaver when I need to refer back to key points, especially for follow-ups with clients
What do you dislike most about this product?
The interface feels outdated. It works well, but it doesn’t have the same sleek, intuitive feel as Zoom or Teams. Also, the mobile app isn’t as smooth—joining a meeting on the go can sometimes be clunky.
What recommendations would you give to someone considering this product?
If your team is already using Microsoft 365 or Google Workspace, check if you really need GoTo Meeting. Sometimes, sticking with the native options (Teams, Meet) is simpler. But if security and reliability are top priorities, GoTo is still a solid choice.
Pros
- Efficient Service
- Effective Service
- Security Protects
- Continually Improving Product
