Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

RUTH N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Amazing meeting Experience

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting does not need to be launched every time you start your laptop and this ensures you don't miss any scheduled meetings or reminders.

What is your favorite aspect of this product?

The features such as chatting, recording, screen sharing, file sharing, real-time chatting make using the product for communication and meetings very effective. The ability to see presentations on the screen The ability of GoToMeeting to integrate with other products

What do you dislike most about this product?

I do not like the fact that sometimes i have to update it before i get into a meeting

What recommendations would you give to someone considering this product?

GoToMeeting is an amazing software that will make your meetings easy to hold because of the features it provides such as recording, visiting, explanations, screen sharing, document sharing, constant talking. This software will be worth your money and time.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Susan A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Ideal tool for conducting online video conferences

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

All the options are easily available for you to find and you can integrate them with other applications and calendar programs, I love goToMeeting because it is a software that offers me several functions to collaborate online through effective and immediate meetings that start with a single touch I love it because it offers advantages like screen sharing from my computer, smartphone or tablet quickly and safely from anywhere, conference calls that save me time and money with integrated VoIP conference calls, I like the fact that The organizer can mute everyone while speaking and I like the fact that you can text the app while the meeting is taking place to ask questions, this tool is designed to work collaboratively, suitable for all kinds of organization and you need meetings on this site just need one touch to take place, join and org host video meetings. , audio or web type from a conference room, desk in a remote connection or from Mac, PC, iPad, allowing us to work freely in a productive way and collaborate from start to finish from anywhere in the world and on any device, definitely I can say that this is one of the types of remote computing software that I will continue to use.

What is your favorite aspect of this product?

offers me video conferencing and the ability to change the dynamics of a meeting with HD video conferencing face-to-face using solid communication, I really like it because I can record my meetings in real time, take notes, highlight actions and share them after the meeting, I love them the functions, the interface is very nice and easy to adapt, in general there are no major problems, it works for me. It is practical and comparable to Zoom, gotomeeting is the best and easy to manage, it has various highlights, for example, recording, visits, explanations, screen sharing, document sharing, constant conversation, etc., to use gotomeeting, what first you need is to have a very good internet connection, then access our account and enjoy the many communication possibilities it offers us, regardless of whether it is short or long distance, we can connect from a tablet, a mobile phone or a PC , I also like the function of creating personal rooms, it is great, I have not seen it on other platforms, it is very useful to communicate with my teammates.

What do you dislike most about this product?

One of the things I don't like about this tool, is that gotomeetting does not register people who join the meeting just by call and that does not help us keep a good record of all the people who join the meeting should Fix that and thus be able to take an order for assistance, it is the only drawback that I see with this tool, because the user experience that it offers and the connections with good audio and video quality that can be obtained with this tool are also excellent. It is worth saying that this application is very flexible, easy to use, and above all safe since this tool has the function of entering a PIN or a secret code which participants must enter before they can join the conversation.

What recommendations would you give to someone considering this product?

It is very easy to use, configure and implement, it allows us to carry out and participate safely, easily and quickly in online meetings, videoconferences, training processes and online presentations without complications, from anywhere in the world, either from your platform in the cloud or from a mobile device, we generally evaluate and analyze the results of each meeting or web conference. This is easier for us because with goToMeeting you can save a meeting to watch it later, in more detail, the program generally provides me with high sound quality in video conferences, it also gives me a really fast and effortless method to organize meetings.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

BETH N.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Effective online meeting platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This software offers a wide range of communication features that a construction company utilizes. With a lot of demos required during meetings to indicate project milestones, GoToMeeting enables user to present while streaming. Further, the user can record a meeting to view later. Another aspect that is a plus is the platform's mobile access. This means that people can hold meetings at any place provided they have access to network. Lastly, the addins are easy to install.

What is your favorite aspect of this product?

GoToMeeting allows for presentation as well as screen-sharing which are crucial for the company. The nature of our work requires lots of demonstrations and communication for updates. Remote meetings by GoToMeeting have contributed to more collaboration at work as employees can hold meetings at any place. Also, it has cut time wastage that occur when people move to meetings as presentations can be done when employees are in different offices. Moreover, the screen-sharing feature allows one to see exactly what another has done thereby allowing for correction before a task is done with a mistake that could be avoided.

What do you dislike most about this product?

One has to copy paste an invitation to an intended user.

What recommendations would you give to someone considering this product?

Improve invitation sending to intended user in the same interface rather than copy pasting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019