What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
This Product has Great Features
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Saves Time
- Respectful
Kelly W.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2020
Screen share is the most used feature
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
My organization has been using GoToMeeting for a couple of years now and it has been a godsend. I like that I am able to ask questions and also watch a presentation later. It also has been instrumental in screen sharing. GoToMeeting has been the next best thing for me rather than actually being in the meeting.
What is your favorite aspect of this product?
I found the GoToMeeting software to be easy to use and reliable overall. I never had a problem with a connection or lag times during online conferencing, which is a huge benefit considering alternative software I've used always seems to have a delay. It's easy to connect for anyone who uses it.
What do you dislike most about this product?
The price of using the software is not as affordable as some of its competitors, but that's understandable considering the quality of the service you receive is much better.
What recommendations would you give to someone considering this product?
Overall, I was very happy using GoToMeeting. It did everything I needed it to and had plenty of useful features. I recommend this product for anyone in need of reliable software to conduct video conferencing.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Acts with Integrity
Carles P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2020
Immediate meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting allows me to collaborate from any device and anywhere because it is designed to work hand in hand with us, adapting to the needs and style of everyone, in my organization Gotomeeting makes it easy for me to communicate with colleagues and clients who are not in my same location, making my work fast saving my time and working with productivity mainly, conducting collaborative meetings with ease, making everything easier and helping us to progress day by day and thus having maximum results, which for me makes it completely different from other platforms. This is great.
What is your favorite aspect of this product?
GoToMeeting is a wonderful program to carry out collaborative online meetings, with appropriate features that make your service special and unparalleled, valuable for being an effective software, it has a visually pleasant and easy-to-use interface, it is an innovative, powerful program and flexible The meetings are of the highest quality, with enough functions for anything you need to do, approaching through a face-to-face screen with people anywhere in the world, with HD audio and video, allowing screen sharing, and joining Immediate way from any device, this tool is wonderful.
What do you dislike most about this product?
So far GotoMeeting works for me with total normality, I could summarize that its service is excellent, it has no failures, it has incredible functions and features tools, it is a flexible, intuitive platform that adapts to the needs of its users, so I I love it and I have no problems when using it.
What recommendations would you give to someone considering this product?
GoTomeeting is a tool to collaborate and share information, attachments, ideas through chats or screen sharing, making project development a reality immediately and effectively, it is a program that is designed to collaborate on projects offering options beneficial, look no further GotoMeeting is the solution so I recommend you will have the results you need.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Client's Interest First
