What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
GoTo Meeting Reviews
Brittany N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
Audio, video and web conferencing platform.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
I don't find much disparity, though the link generated for joining meetings makes it more unique than all others video conferencing programs.
What is your favorite aspect of this product?
The way the vendor has designed this tool to generate links for joining conferences is the best thing ever. I like that GoToMeeting support more members in a single meeting.
What do you dislike most about this product?
The fact that GoToMeeting lacks offline access capabilities is the only drawback so far.
What recommendations would you give to someone considering this product?
I would recommend them to try GoToMeeting as soon as they can to ease video and audio conferencing as well as online interviews.
Pros
- Saves Time
- Respectful
- Altruistic
- Helps Innovate
Andrea M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2020
GoToMeeting for Audio and video conferencing
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has a wide range of features for video and web conferencing. The support is available for 24.7.12.365 and allocated for free.
What is your favorite aspect of this product?
Ease of deploying GoToMeeting is what I liked during the initial implementation. Video and audio calls works perfectly mainly when the internet connection is stable.
What do you dislike most about this product?
The then issues that I was experiencing on GoToMeeting were all rectified by the vendor customer support.
What recommendations would you give to someone considering this product?
GoToMeeting requires stable cloud computing to get the most out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrea R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
Conducting virtual meetings with GoToMeeting
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has an independent SaaS program that do not need to be integrated to other programs in order to work. It has a clean UI and slick design compared to other related services.
What is your favorite aspect of this product?
I like the fact that GoToMeeting has SaaS, Mobile and desktop software, which are all easy to setup and use. Video conferencing feature is robust enough to produce HD quality videos.
What do you dislike most about this product?
I am fully satisfied on my end, hoping that this tool is going to remain the same.
What recommendations would you give to someone considering this product?
To avoid logging in regularly on the web applications, I recommend using the mobile program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
