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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Paul P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Audio/Video/Web Conferencing Solution of this era.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GTM is less expensive compared to alternatives like BlueJeans Meetings.

What is your favorite aspect of this product?

GoTo Meeting allows me to send large files online, collaborate and send direct messages to peers and customers.

What do you dislike most about this product?

Ever since 2018 when I started using GTM, I have never come across any error on my end.

What recommendations would you give to someone considering this product?

To enjoy BIM, file sharing, audio and video conferencing capabilities in one place, I would recommend this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madalina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Competent Virtual Communication Solution

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Easy-to-use platform, simple setups and variety of features.

What is your favorite aspect of this product?

Capabilities of saving conversations on cloud storage.

What do you dislike most about this product?

It's features are more amazing,no dislike at all.

What recommendations would you give to someone considering this product?

This tool is above expectations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dylan C.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Gets the job done, but not the best product

Likeliness to Recommend

6 /10

What differentiates GoTo Meeting from other similar products?

Honestly, there really isn't any noticeable differentiating features

What is your favorite aspect of this product?

It gets the job done, but nothing special.

What do you dislike most about this product?

I don't think they designed the features and layout with simplicity in mind

What recommendations would you give to someone considering this product?

If the pricing is similar with other vendors, then you may want to look elsewhere

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Charges for Enhancements

Most Popular GoTo Meeting Comparisons

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