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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Yamato O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

An ideal conference space

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is the type of tool that is advancing with the organization, allowing professionals to easily run meetings with all the functions that are required, and unlike others it is quite safe in terms of access and privacy, the accessibility of this tool is good and understandable functions

What is your favorite aspect of this product?

What I like the most and what attracts my attention is the possibility of improving the audio quality, also its video system is recommended for its high definition, it allows sharing data and much more without having to be an expert on the subject and handling it will not be a problem

What do you dislike most about this product?

I have no problems with this system, it is one of the most complete and practical to communicate

What recommendations would you give to someone considering this product?

Communication systems that help contact operations with customers and partners to be much more effective in the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Good Software but lacks the punch.

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

There are a lot of integrations that you can easily attain using this software The meetings can house quite a lot of attendees. Way more than the competitors Sending documents and other stuff will work without any issues here.

What is your favorite aspect of this product?

Sending documents during meetings is the best part for me. The font and also the format of the file does not change. Absolutely love this part.

What do you dislike most about this product?

Sometimes, when I am late to join meetings, I notice that it is difficult to join in. Not sure if this is the case only with me, The internet speed dependency is another big issue that I don't like.

What recommendations would you give to someone considering this product?

This is a good software which has good potential but please make sure it will work even when the internet speed is not the highest. Also provide some features for the basic user also which is right now only for premium paid accounts.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Helps Innovate

Cons

  • Less Effective Service
  • Slower Product Innovation
  • Less Productive

Shaun R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

GoTo Meeting provides us with accessible meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

You can access it from any device so long as it has an internet connection, and the interface is straightforward. The sessions can be recorded, shared documents and screens can be viewed by others, and there are opportunities for chatting and making comments. Concerns about the confidentiality and integrity of sent data and the quality of the underlying internet connection should be considered.

What is your favorite aspect of this product?

GoTo Meeting's portability and accessibility across platforms mean that I can host virtual meetings from just about anywhere I have an internet connection. As an added bonus, it allows for real-time collaboration through features like screen and document sharing, which can speed up the decision-making and problem-solving processes.

What do you dislike most about this product?

The software comes with a hefty price tag, making it less attractive to businesses that have many meetings. Other than that, I have no problems with GoTo Meeting.

What recommendations would you give to someone considering this product?

Meetings using screen sharing make it simple to show off new software or conduct presentations. The software's recording function is fully functional, and it takes both audio and video in high quality. We like how well it works with other programs like Outlook and Google Calendar.

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Security Protects

Most Popular GoTo Meeting Comparisons

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