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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic underrated product, give it a try!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It offers cloud storage, better and more reliable security, it also has interesting features such as transcripting the meeting which comes in very handy. It also includes a 250 member video conferencing option which is better than its competitors(though my use case has hardly came anywhere close to that number).

What is your favorite aspect of this product?

Cloud storage is perfect and also having the option for transcriptions of the meetings is something that I never knew I needed, but apparently from now on I do. Great security, and in general just way more features than its competitors.

What do you dislike most about this product?

There is hardly anything to dislike about the product. But compared to its biggest competitor Zoom, it's UI falls a little bit short. I think in video conferencing simplicity is very important but again it has an alright user interface, it's just not on the Zoom level.

What recommendations would you give to someone considering this product?

If you want reliability, security and a vast number of features I seriously suggest giving this product a try. I have used many video conferencing apps, but I can confidently say, if you are using video conferencing app at least weekly, this might be your app.

Pros

  • Reliable
  • Trustworthy
  • Over Delivered
  • Includes Product Enhancements

Ondera G.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A marketable product.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting enables one to meet their clients via Internet making it easy for interactions.

What is your favorite aspect of this product?

It helps one to connect with their customers or clients on one to one basis.

What do you dislike most about this product?

I have not encountered any difficulties while working with this product.

What recommendations would you give to someone considering this product?

If you looking for a connection with your clients or customers I highly recommend GoTo Meeting.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Communication is extraordinary with GoToMeeting.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

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